Accomplished, energetic, and dependable manager with technical expertise, proven leadership, and extensive experience across customer service, vulnerability and risk mitigation, data governance, project management, change control, and account transitions. Adept at leveraging analytical accounting background with an acuity for managing resources and optimizing workflow to deliver on operational success and influence the end-user experience. Expertise in building and executing technology implementation, security management programs, and business process performance improvement in support of multi-billion dollar global organizations.Technical Support | Root Cause Analysis | Testing | Troubleshooting | Solution Management | TrainingPreventative Maintenance | Documentation | Reporting | Communication | Collaboration | TransitionInformation Security | Risk Management | Vulnerability Management | Hardware Break Fix SupportDeskside Support | Network Support | Printer Support | Patching Microsoft Windows Server | SCCMGeneral Ledger Accountant | Corporate Taxes | Cash Management | Payroll | 1099Oil and Gas Accounting | Division Of Interest | Revenue Distribution | Joint Interest Billing