John Englund Email & Phone Number

Hillsboro, Oregon, United States

Portland, Oregon Area

I work as an independent consultant for a variety of organizations on strategic initiatives and process improvement projects.▪ Mapped out Oracle, Epic, and other system hierarchies at OHSU to make sense of financial, HR, and hospital structures▪ Produced training materials for employees to increase consistency and reduce errors▪ Created road map for CFO’s strategic initiatives

Beaverton, Oregon

I started at Nike as a consultant to fix contracting issues between Nike and Salesforce. After the 3-month project, I was hired by the same manager to be the Lead Scrum Master for Sales Foundation. Sales Foundation included the Customer Data and Nike.net Portal Teams. Nike.net is the site where every Nike vendor orders product.▪ Lead 2 agile teams (22 people, UX/UI, Frontend Dev, Backend Dev, BA, QA) to implement many large releases, improvements, and fixes to Nike.net▪ Managed $2 million Salesforce contract with 5000+ Nike users worldwide▪ Implemented Okta for 80,000+ plus Nike.net users to ensure secure login authentication▪ Provided a way to view customer data that had never been available before (purchasing, UX, demographics)▪ Lead many cross functional efforts to ensure user navigation functionality when changes were made by different teams▪ Refined, prioritized, and planned all development work with the agile team▪ Managed fiscal year forecast

Portland, Oregon Area

- Lead cross-functional teams to capture business requirements, use cases, and specifications- Documented recovery letter process and assisted vendor in design of new software- Created and delivered process improvement training including Lean and Six Sigma methodologies

Portland, Oregon Area

- Documented current state workflows with subject matter experts- Identified opportunities for improvement- Presented future state workflows to leadership- Worked with IT to identify improvement options- Facilitated meetings using GE’s Work-Out™ and Change Acceleration Process™ (CAP) tools- Trained Providence employees on Lean, CAP™, and Work-Out™- Ran Lean projects

Portland, Oregon Area

- Managed campus wide improvement projects- Worked with IT and business to identify improvement options- Developed and Implemented processes improvement initiatives- Created process maps- Designed and report key performance indicators- Drove compliance to ensure adoption of new processes

Portland, Oregon Area

- Coordinate logistics with customers, factories in China, shipping companies, 3PL, and DCs- Managed internal warehouse operations - Define client needs and specifications of their product

Boston, Ma

- Worked with a team of consultants to improve sales- Designed a database of competing convention centers- Interviewed sales staff, and potential customers- Presented collected information to the board of directors

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor Of Arts - Ba, Business Administration And Management, General

Bachelor Of Arts - Ba, International Business