John Engstrom Email & Phone Number

Ascent Populi is a public benefit corporation dedicated to supporting positive social outcomes for people in need. By crafting thoughtful solutions to address social needs, we hope to lift up our communities.Ascent Populi combines technical knowledge in the human service sector with cutting edge technological solutions to support addressing social needs, tracking workflows, and measuring impact of social interventions.

Designed and implemented the Quality Improvement (QI) program for ACBH including managing and supervising the QI Team. Developed strategy for meeting federal and state QI requirements including development of necessary processes, policies, and QI activities. Designed strategies and systems to assess and monitor the quality of client care, services, and population disparities. • Designed and implemented new processes and structures for receiving stakeholder input from alllevels of… Show more Designed and implemented the Quality Improvement (QI) program for ACBH including managing and supervising the QI Team. Developed strategy for meeting federal and state QI requirements including development of necessary processes, policies, and QI activities. Designed strategies and systems to assess and monitor the quality of client care, services, and population disparities. • Designed and implemented new processes and structures for receiving stakeholder input from alllevels of the AH system including providers, clients, family members, and other community stakeholders.• Incorporated stakeholder feedback into ACBH policy development and QI Projects.• Established the QI Project Team to coordinate and partner with other divisions within ACBH on projects designed to improve the quality care and reduce disparities for specific populations and• Established the Performance Measurement and Management Team to lead analysis of systemperformance metrics, HEDIS measures, and racial, ethnic, and lingual inequities and disparities withinACBH.• Conducted analysis to highlight heightened disparities for Asian and Pacific Islanders and reentry clients within ACBH system.• Developed Performance Improvement Project to address the barriers to accessing services for clients who speak a primary language other than English.• Executed Performance Improvement Projects to address the lack of culturally competent providers for reentry clients, which improved their engagement in services, created jobs for reentry clients, improved clinical outcomes, and reduced recidivism. Show less

Developed a project team to launch critical data-driven solutions to complex problems and systems improvement. Led teams to develop Health Care Services Agency Reentry Innovations, clinical and financial model for Drug Medi-Cal ODS Waiver, design ACBH reentry service system, and increase diversity of staff and providers within ACBH.• Under reentry innovationso Funded development of reentry peer advocate trainingvccurriculumso Launched effort to improve diversity and cultural… Show more Developed a project team to launch critical data-driven solutions to complex problems and systems improvement. Led teams to develop Health Care Services Agency Reentry Innovations, clinical and financial model for Drug Medi-Cal ODS Waiver, design ACBH reentry service system, and increase diversity of staff and providers within ACBH.• Under reentry innovationso Funded development of reentry peer advocate trainingvccurriculumso Launched effort to improve diversity and cultural competency to serve reentry clients by developing a self-assessment tool for specialty mental health billing readiness and provided technical assistance toaccompany the assessment tool.o In order to increase the representation of formerly incarcerated hired a consultant to analyze ACBH hiring policies and procedures in order to highlight things to change to improve the chance of hiring people with criminal records.o Hired a person with lived experience to run the reentry innovations program.• Designed and implemented a comprehensive vision to improve mental health outcomes for reentry clientso Launched Pre-Release Mental Health Engagement and Referral Programo Launched Reentry Treatment Teams, which paired clinicians with reentry peers. Model improvedengagement, clinical outcomes, and reduced recidivism.o Designed mild-moderate mental health treatment programso Launched civil legal services for reentry clients to address access to income, eviction defense, barriers to housing, barriers to employment, and record expungement.• Developed a new financing model for affordable housing Show less

Managed Decision Support unit, and all employees. Duties included: planning, organizing and providing leadership in the areas of management and evaluation of programs, providing data and research to support to Behavioral Health Care Services in service delivery, revenue generation, and budgeting. Analyzing service, cost, and insurance data to develop strategies to improve access to and receipt of revenue. Analyzing service utilization, cost, insurance, and population data to develop strategies… Show more Managed Decision Support unit, and all employees. Duties included: planning, organizing and providing leadership in the areas of management and evaluation of programs, providing data and research to support to Behavioral Health Care Services in service delivery, revenue generation, and budgeting. Analyzing service, cost, and insurance data to develop strategies to improve access to and receipt of revenue. Analyzing service utilization, cost, insurance, and population data to develop strategies for designing and budgeting new services.• Grew staff from a team of three to a team of nine employees.• Democratized access to information by launching dashboarding software that increase availability of service data to ACBH staff.• Launched dashboards that highlighted and monitored performance metrics and population disparities for ACBH clients Show less

Developed policy, programmatic, and business recommendations basedon application of legal regulations, administrative data, and best practices. Supervised work of other analysts.

Developed policy, programmatic, and business recommendations based on application of legal regulations, administrative data and best practices.• Developed and implemented a data-driven enrollment strategy for the Low Income Health Program (LIHP) that leveraged Social Services Agency data and applications to enroll clients in LIHP because all LIHP clients would be enrolled in Medi-Cal automatically .• In order to improve health outcomes for disabled Alameda County residents, designed and… Show more Developed policy, programmatic, and business recommendations based on application of legal regulations, administrative data and best practices.• Developed and implemented a data-driven enrollment strategy for the Low Income Health Program (LIHP) that leveraged Social Services Agency data and applications to enroll clients in LIHP because all LIHP clients would be enrolled in Medi-Cal automatically .• In order to improve health outcomes for disabled Alameda County residents, designed and secured funding for developing a disability benefits advocacy program where the Countyo funded lawyers,o provided case management services,o opened an integrated clinic specializing in serving theneeds of disabled adults; ando provided extra interim assistance while clients wereawaiting approval. Show less

Oakland, California, United States

Developed, Implemented, and Managed Alameda County's SSI Advocacy Program.The program includes the following elements:• 70 attorneys providing disability benefits advocacy• Integrated physical and behavioral care at an FQHC• Mental health treatment and case management teams• Provided Income Advance for clients awaiting disability benefits

Education record

B.S., Management Science