John Figueroa Email and Phone Number

- Foster open, transparent communication with users, peers, and leadership to drive collaboration and ensure alignment with organizational goals.- Analyze complex business challenges to identify, evaluate, and develop processes, procedures, in and around training programs , functional testing, data quality, and system workflows.- Maintain accurate training data and documentation to ensure organizational compliance and support to assist leadership in strategic decision-making.-… Show more - Foster open, transparent communication with users, peers, and leadership to drive collaboration and ensure alignment with organizational goals.- Analyze complex business challenges to identify, evaluate, and develop processes, procedures, in and around training programs , functional testing, data quality, and system workflows.- Maintain accurate training data and documentation to ensure organizational compliance and support to assist leadership in strategic decision-making.- Resolve issues efficiently to achieve swift and effective outcomes. Show less

Part of the IT department which is in charge of Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Providing technical support in person, on the phone and/or Microsoft Teams. Responding in a timely manner to service issues and requests. Monitoring and maintaining computer systems and Microsoft Teams.

Handle records for both textbooks and technology. Tutor 5th grade through interventions. Manage and organize technology as well as troubleshoot laptops, phones, and printers.

• Configure, troubleshoot, repair, and resolve all customer desktop issues including desktop/ laptop/ tablet hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment.• Assist in designing, implementing, and strategizing using web-based templates, design resources as well as integrate new code, maintain, and address existing code.• Deliver training, knowledge, and probable solutions to any audiovisual, windows software & hardware.• Work with… Show more • Configure, troubleshoot, repair, and resolve all customer desktop issues including desktop/ laptop/ tablet hardware and software, mobile devices, printer/scanners/copiers, audio visual equipment.• Assist in designing, implementing, and strategizing using web-based templates, design resources as well as integrate new code, maintain, and address existing code.• Deliver training, knowledge, and probable solutions to any audiovisual, windows software & hardware.• Work with installation team to ensure smooth transition and efficient equipment installation• Promoted positive work environment and teamwork to enhance team effectiveness and development. Show less

Cash handling and end of day revenue reconciliation and applicable paperwork

Troubleshoot, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate

Worked as a member of a team and the ability to accomplish tasks with little direct supervision