John Flatt Email & Phone Number

Concord, North Carolina

Responsible for Digimaster, Nexpress, Glosser, Binder, Tricutter, and Booklet Maker.Responsible for installation and optimizing hardware / software / network products at customer sites.Responsible for related administrative tasks pertaining to customer calls, service reports, expense reports, and time reports, as well as the tracking of preventive maintenance and upgrade requirements for assigned customers.Performed necessary servicing and preventative maintenance of equipment.Provide operator training and ongoing support for customers.Acted as a customer liaison and help drive customer issues to resolution.

Responsible for change over and setup of packaging equipment. (Baggers, box machines, scales, cream spreader, bulk packers and automatic packer)Setup and run new products to assure quality control for food and customer safety. Provide on-going preventative maintenance of electrical and mechanical equipment.Increased productivity by managing and controlling inventory.Provide excellent communication skills between supervisors, line leads, production workers and maintenance department.Accomplishments: Performance 2008- Annual Merit Award for outstanding performance. Performance 2009- Annual Merit Award for outstanding performance.

Responsibilities include servicing and maintaining photographic equipment.Provide preventative maintenance of equipment.Troubleshoot mechanical, electrical and electronic components.Quality control of products through use of photographic chemistry.Create and maintain expense reports.Quality control in handling Environmental photographic chemicals such as silver waste.Accomplishments: Helped increase business over the years by maintaining good customer relationships.