Designs and implements network architecture. Manages network, servers, and computers and other infrastructure.Blackberry support and Smartphone supportWorks under general direction from senior management. Establishes and recommends policies on system use and services. Provides technical leadership and decision making.Develops and maintains disaster recovery plans and responsible for maintenance of all servers at the Disaster Recovery site.A solid understanding of an operating system; understands paging and swapping, inter-process communications, devices and what device drivers do, file system concepts, and can use performance analysis to tune systems. A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server administration, and the design of consistent network-wide file system layouts.Configured all DNS, DHCP, TCP/IP settings and scopes.Manages backup of data, both onsite and offsite.

Administrator for several customer networks including the maintenance and protection of Servers and Workstations and other infrastructure.Responsible for all network equipment including switches, routers, and firewalls using DNS, DHCP, TCP/IPResponsible for deployment and configuration or new servers and workstations.Maintained customers Active Directory, Exchange, Print, File, Web and NAS servers.Installed, configured, deployed, and maintained BES (Blackberry Enterprise Servers).Blackberry support and Smartphone supportInstalled, configured, deployed, and maintained Citrix ICA and Metaframe.Created and configured VPN connections using the MS VPN Client, PC Anywhere, and Go to my PC.Configured Juniper based routers/firewalls (Sonic Wall and Netscreen).Configured network topology for networks with up to 400 users.Administered tape backup hardware and software, including Symantec Backup Exec.

Delivered top quality and highly experienced in home computer repair services to customers with diverse needs.Removed Spyware, Aware and Malware and protected systems against re-infection. Configured and maintained wired and wireless networks for home and office users.Set up and maintained Security on wired and wireless networks including experience with VPNs.Repaired and/or replaced various computer hardware components including video cards, memory, hard drives, NICs, and SCSI cards.Installed, repaired and maintained various PC software products.A solid understanding of various operating systems including Windows XP, Server 2003, and the Mac OS.A solid understanding of data recovery from damaged or corrupted hardware.A solid understanding of Active Directory, Exchange, DNS, DHCP, and Remote access.

Managed sales staff in the Software, Networking, PDA/Cell phone, and computer Hardware departmentsResponsible for the training and development of Sales Team MembersAudited sales as well as recapped sales results with Sales Team MembersAssisted customers in advice and purchases of computer and home theater equipmentPerformed Manager on Duty functions including opening/closing the store and running End-of-Day reports.Set Team Member work schedules and share in the responsibility for Ensuring that staffing meets customer volume and that adequate floor coverage is achieved at all times.

Maintained bank-wide computer system infractructure (Windows 95, 98, NT4.0, 2000).Preformed desk side support for the bank employees.Maintained bank-wide WAN and LAN systems.Maintained and Upgraded and installed new Computer Hardware including Hard Disks, Scanners, Printers, Network adapters, CD-R/RW drives, Processors, Motherboards, Memory and video cards.Installed and Maintained Computer Software such as Microsoft Office (Word, Excel, Eccess, Power Point.), Adobe Photoshop Deluxe, Adobe Acrobat, Adobe Acrobat Reader and various; department specific software.Educated and trained company employees in the use of new or upgraded software packagesAssisted in maintaining bank wide network (DNS, DHCP, TCP/IP).Utilized SMS software remotely corrected minor software settings for bank users.