John Freeman Email & Phone Number

-Strategic Planning: develop and implement logistics strategies to optimize transportation routes, consistently improve service delivery, and reduce operational costs.- Fleet Management: Oversee the acquisition, maintenance, and optimization of company’s vehicle fleet. Ensure fleet vehicles comply with safety, insurance, and healthcare transport regulations. Develop systems for tracking vehicle utilization, fuel consumption, and maintenance schedules.-Operations Management:Direct day-to-day logistics operations, including dispatch, driver coordination, and scheduling patient transport.-Compliance and Safety: ensure compliance with all federal, state, and local transportation regulations, including HIPPA, ADA, and healthcare- specific transport requirements.-Driver Management and Training: Supervise recruitment, training, and performance of drivers to ensure they meet standards for safety and customer service.- Technology and Innovation:Leverage technology platforms to optimize dispatch, routing, and fleet management.Lead initiatives for adopting new technologies to improve logistics efficiency, such as telematics and real-time monitoring systems.Evaluation and implement automation solutions to streamline logistics processes.-Customer Service and Stakeholder Communication:Collaborate with the customer service department to address service issues and ensure patient satisfaction Maintain clear communication with healthcare providers, patients, and third party partners to coordinate transportation schedules.- Continuous Improvement: foster a culture of continuous improvement by analyzing logistics data, identifying trends, and implementing best practices. Lead efforts to improve response times, reduce wait times, and enhance overall service reliability.

Adhere to driving safety and execute daily operations of route and deliveries.Distribute freight for Starbucks accounts in Southeast Regional States.Train and develop new drivers.Assist with loading and audit of load.Maintain on time deliveries and world class customer service.

Executed daily operations of route and deliveries.Independently transported freight with contractual partnership with Rooms to Go.Hired a team to assist in transportation and freight delivery.Train and develop team.Assured inventory of pieces to be delivered and set up.Logistics.Payroll.

CDL Class A training. Drove tractor-trailer combination, applying knowledge of commercial driving regulations, to transport and deliver freight over long distances.Moved freight over 48 statesLoading and unloading of truck.

Book appointments for clientsOversee teamsOrganize and distribute work flows for the day and assign teamsWrapped and carefully handled items to prevent damageTransport moving needs of clientsFacilitate quality care over client possessions and assemble them in new homeWorld Class Customer Service.