John Fruit Email & Phone Number

Seminole, Fl, Us

Clearwater, Florida

Tech Data Corp. Client Program Manager – May 2014 – PresentBusiness reorganization occurred and was promoted to Program Manager, leading the reorganization and restructuring our Integration Services, under our Integrated Supply Chain Services (ISCS).• Actively selling, developing solutions, implementation, and support of run business.• Special projects• Actively enlisted the support of Executive Management, IT, and effected departments to sponsor the program.• Goal to provide Best-in-class Integration Serviceso Seeking process flow improvement, systems (SAP & IPS) updates for improved efficiency and lessor man-power.o Update infrastructure in support of technological advancements and shift of markets towards mobility (laptops, tablets, phones, etc.)o Improve productivity reporting in an effort to be competitively priced and provide consistency.

Clearwater, Florida

Tech Data Corp. Supervisor, Integration Services – December 2005 – May 2014Promoted to a Supervisory Role based on past experiences and current Tech Data knowledge of procedures, working systems and ISO 9001:2008 guidelines.• Supervisory Roleo Active with hiring, mentoring, administering performance objectives and improvement plans, and firing (only as needed).o Responsible for smooth, uninterruptible operation of databases used at corporate, and two Logistics/Integration Centers. Work closely with IT Staff and Integration Center Staffingo Maintain and update ISO procedures as needed.• Project Managemento Subject Matter Expert (SME) / Key User for SAP Version R/3 4.6C Implementation. Responsible for the successful planning, testing, implementation, and interaction/communication with a department specific database. o Maintain existing high-profile accounts.o Establish new business. Maintaining 8% to 10% growth year over year.  Includes renegotiating old contracts for extended termso Assisted with formulating a strategy to boost Sales awareness and familiarity of our services and drive incremental revenue through Integration.o Assisted with the opening of a new Integration Center in Fontana, Californiao Instrumental in providing presentations, visiting customers to participate in a QBR, and attending company events to promote our Service offerings.

Clearwater, Florida

Tech Data Corp. Configuration Presales Technical Support – June 2002 – December 2005Recruited to assist the Configuration Team with the review process of integration orders.• Perform technical/compatibility review of integration orders prior to production.• Work with customers to provide an appropriate and compatible hardware/software solution for their requests.• Source FCC documents for integration orders to fulfill the requirements of our ISO certification.• Work closely with internal departments, including Sales, Order Process, Custom Engineering Group, SMOPS, and Customer Service.• Complete WIRF’s (work instruction request form), and WIRRF’s (work instruction revision request form) and submit for the creation of CSP (customer supplied part numbers for sales and customers.• Efficient at navigating multiple applications. (Siebel, Product Vision, IPS, etc.)• Submit for new and maintain existing part numbers for Integration.• Responsible for the prompt resolution of compatibility issues.• Prepare and submit formal bid responses to requests for proposals.• Experience with representing management with discussions over large opportunities.

Clearwater, Florida

Tech Data Corp.Presales Technical Support July 2000 – June 2002Hired as a presales support technician to provide hardware solutions to customers.• Responsible for maintaining preset KPI’s.• Supply hardware solutions and recommendations to fulfill customer requests.• Trained and mentored new hires.

Aa, General Education

Bachelor'S Degree, Elementary Education And Teaching

Pursued Elementary Education Degree