John G. Email & Phone Number

Fairfax, Virginia, United States

Manage a remote team of 16-21 full-time and part-time analysts, focusing on task optimization, productivity, and accuracy.Coordinate multi-touchpoint messaging to ensure successful communication within large remote teams.Track and evaluate team performance metrics.Prepare and report quarterly business data.Collaborate with Merchandising and Finance to redefine microsegmentation categories for better customer alignment.Coordinate with Licensing leadership and Customer Care Workflow to sync related workflow tasks and manage interrelated order queues.Provide individual and team coaching/development.Innovate team metrics tracking and collation for improved insight into team reliability and productivity.Create and manage team cohort groups to optimize project time and build internal camaraderie in a remote team.

Fairfax, Virginia, United States

Reviewed and edited customer orders for licensed content, including university, Greek, and national scouting groups, ensuring adherence to over 800 partner brand and style guides.Developed and facilitated external and internal licensing training for new hire groups and internal sales teams, including integration of remote training via Google Classroom.Processed and submitted quarterly licensor royalty reports, ensuring compliance with licensing agreements and scheduled fees.Audited biweekly licensing duplicate reports for additional compliance.Ensured the use of correct logos, layouts, verbiage, fonts, ink colors, and lock-up designs in all licensed orders, preserving creative integrity.Collaborated with sales, customer care, and production teams to ensure customer satisfaction and quality assurance.Communicated with external licensing partners for proper design approvals.Consistently met and exceeded company productivity and accuracy goals.

Arlington, Virginia, United States

Led and coordinated a team of full-time and adjunct faculty in the Department of Animation, School of Media.Designed and implemented new curricula, focusing on e-learning and hybrid classrooms.Coordinated Institutional Effectiveness reviews and administered Final Capstone Reviews for multiple departments.Organized final portfolio studio exhibitions.Assisted the Media Program Coordinator with scheduling and advised students on academic affairs and class registration.Specialized in storytelling arts and business design, teaching courses such as Life Drawing, Illustration, Storyboarding, Copyright & Trademark, Branding for Artists, and History of Animation.Managed traditional, hybrid, and e-learning classrooms of 12-40 students.Regularly taught foundational courses and senior undergraduate capstone classes.Directed and coordinated team/studio projects for external clients and advised students on portfolio goals.Performed Interim Department Chair responsibilities, including designing and coordinating new class roll-outs.Coordinated new program roll-outs, including Game Design and Media Art undergraduate programs.Served on various college committees, including Institutional Effectiveness, Admissions/Re-admissions, Institutional Technology, Instructional Design, Library Service, Course Success, and Faculty Self-study.

Master Of Fine Arts - Mfa

Bachelor Of Fine Arts - Bfa