John Gifford Email and Phone Number

After emigrating from Australia to the United States 28 years ago I have decided to increase my portfolio and begin a career as a Voice Over Artist. I am now providing my authentic Australian accent for Voice Overs in commercials, e-books, e-learning and other voice talent needs.

Providing QuickBook service to small business, which include• Accounts Payables Processes & Management• Invoices/Expense Reports/Payment Transactions• Corporate Accounting & Bookkeeping• Payroll ADP and QuickBooks for Multi-States• Daily or Weekly Cash Management• Records Organization & Management• Spreadsheets & Accounting Reports• Sales Taxes Preparation• Monthly Bank Reconciliations• Year End 1099’s and W-2

• Owned and operated multiple Dunn Bros Coffee stores.• Managed overall business operation.• Achieved rapid sales growth of $1.6 million in the first 4 years.• Received highest sales awards for five consecutive years.• Elected to senior positions on franchisee committees, which included Franchise Advisory Council, Product Development and Marketing committees.• Implementing online accounting software that streamlined preparation and reconciliation of daily accounting functions.• Introduced staff scheduling app to schedule a large number of Gen Y and Millennium workers, which eliminated employee “no shows” and tardiness.• Constantly achieving low staff turnover that reduced training costs.• Incorporated inventory management plan that reduced wastage and controlled cost of goods.• Designed and produced staff training manual that reduced staff errors and confusion.• Developed Customer service standards to focus on a diverse customer base.

• Managed emerging web based applications and smart card technologies.• Orchestrated first global webcast training program that achieved highest rating for value and cost effectiveness.• Designed and produced national and international training programs to a diverse sales force resulting in more informed team.

• Team member of worldwide software product management group responsible for the development of new technologies in the gastrointestinal healthcare market.• Developed product strategies for a $14 million product line.• Designed and produced Year 2000 compliance promotion which achieved revenues exceeding $1.9 million.• New product launch strategy with projected revenues of $8 million.• Sourced new vendor to design new trade show booth that saved the division over $100,000.

• Accountable for complete product life cycle of client server database application.• Directed product development plan to broaden a $7 million product line.• Developed effective professional relationships with key industry decision-makers resulting in product improvements that maintained market leadership.• Designed sales educational programs to enhance product positioning.

Key areas of business experience.RetailLogisticsCivil Engineering