John Grande

John Grande Email and Phone Number

Senior Business Analyst @ Nokia
Douglas, MA, US
John Grande's Location
Douglas, Massachusetts, United States, United States
John Grande's Contact Details

John Grande personal email

n/a

John Grande phone numbers

About John Grande

I take my core values to heart and challenge myself daily to ensure I meet my customer's expectations. My creed is trust, communication, innovation, quality of work, and customer success. I am your right-hand man and business partner here to help your company grow. I am experienced as a VP overseeing internal staff and operations to ensure the company meets or exceeds its necessary targets. I am also experienced in project management, business analysis, CRM consulting, and Solution improvement.

John Grande's Current Company Details
Nokia

Nokia

View
Senior Business Analyst
Douglas, MA, US
Website:
infinera.com
Employees:
2903
John Grande Work Experience Details
  • Nokia
    Senior Business Analyst
    Nokia
    Douglas, Ma, Us
  • Infinera
    Salesforce Business Analyst
    Infinera Oct 2024 - Present
  • John Grande Consulting
    Salesforce Consultant
    John Grande Consulting May 2023 - Oct 2024
    United States
  • Southern Cloud Solutions
    Vp/Project Manager/System Administrator/Businesses Analyst/Solution Architect
    Southern Cloud Solutions Oct 2017 - May 2023
    Remote
    Job titles with in the company are Vice President, Project Manager, Salesforce Administrator. My Responsibility's with in the company where but not limited to overseeing internal operations, helping to build strong customer relationships, maximizing the company's operating performance, and helping to achieve the company's financial goals. As the Project manager is was responsible for planning, executing, monitoring, controlling, and closing out projects.
  • Sos Corporation
    Maintenance Manager, Head Mechanic
    Sos Corporation Jan 2017 - Oct 2017
    Milford, Massachusetts, United States
    Maintenance manager
  • Brodie Toyota-Lift
    In House/On-Road Mechanic
    Brodie Toyota-Lift Mar 2015 - Jan 2017
    Sharon, Massachusetts, United States
  • Herb Chambers Infiniti
    Automotive Technician
    Herb Chambers Infiniti Jun 2013 - Mar 2015
    Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage. Verifies vehicle serviceability by conducting test drives; adjusting controls and systems. Complies with state vehicle requirements by testing engine, safety, and combustion control standards. Maintains vehicle appearance by cleaning, washing, and painting. Maintains vehicle records by recording service and repairs. Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Contains costs by using warranty; evaluating service and parts options. Keeps supplies ready by inventorying stock; placing orders; verifying receipt. Updates job knowledge by participating in educational opportunities; reading technical publications. Accomplishes maintenance and organization mission by completing related results as needed.
  • Harbro Auto Sales And Service
    Service Advisor/Technician
    Harbro Auto Sales And Service Jun 2010 - Mar 2013
    Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

John Grande Skills

Automobile Vehicles Automotive Automotive Repair Customer Satisfaction Customer Service Parts Automotive Engineering Automotive Aftermarket Warranty Ase Certified Reynolds Salesforce.com Administration Customer Retention Dealers Dealer Management Automotive Parts Tires Retail Sales Inventory Management Profit Salesforce Training Salesforce.com Consulting Communication Organization Skills Teamwork Customer Relationship Management Professional Responsibility Time Management Salesforce.com English Cloud Computing Project Delivery Troubleshooting Customer Success

John Grande Education Details

  • Blackstone Valley Vocational Technical High School
    Blackstone Valley Vocational Technical High School
    Automobile/Automotive Mechanics Technology/Technician

Frequently Asked Questions about John Grande

What company does John Grande work for?

John Grande works for Nokia

What is John Grande's role at the current company?

John Grande's current role is Senior Business Analyst.

What is John Grande's email address?

John Grande's email address is jo****@****oud.com

What is John Grande's direct phone number?

John Grande's direct phone number is +161766*****

What schools did John Grande attend?

John Grande attended Blackstone Valley Vocational Technical High School.

What are some of John Grande's interests?

John Grande has interest in Social Services.

What skills is John Grande known for?

John Grande has skills like Automobile, Vehicles, Automotive, Automotive Repair, Customer Satisfaction, Customer Service, Parts, Automotive Engineering, Automotive Aftermarket, Warranty, Ase Certified, Reynolds.

Who are John Grande's colleagues?

John Grande's colleagues are Daniel Sukumar Gaddam, Shivaprasad S, Sezer Erkilinc, Marcia Szczesny, Orlando Davis, Brian Levett, Santhana Krishnan T L.

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