• Acted as subject matter expert and resource to team members on business/systems processes with less experience. Participated as a subject matter expert in for new strategic programs or initiatives impacting current and existing systems.• Served as the functional lead for all business systems solutions for application server providers. This included providing leadership to team members, determining daily priorities, managing customer relationships, articulating ideas to senior management, developing and implementing process improvements to current systems.

• Gathered requirements from stake holders to identify and ensure that capabilities, document requirements, strategies, and design align with initiatives.• Provided functional analysis and process mapping of technical requirements to ensure overall system functionalities meet user requirements.• Responsible for testing and quality assurance, prepare test cases for required features in solutions, supports user acceptance testing.• Served as liaison between systems development team, internal/external customers and vendors on strategic planning and implementation of operational improvement and corrective implementations.

• Generated daily/weekly reports through mainframe and, or PC applications utilizing established applications/programs. • Managed job and project requirements so that projects are completed on time, in scope, within budget, with minimal defects. Maintained documentation such as design documents, architecture and flow diagrams.• Ability to relate application to data used and how it's stored in various tables in the database, and reviewing data in database using SQL and JCL.• Worked with customers, application developers, architects, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. • Provided assistance and/or leads application development project deliverables. Obtained appropriate level of signoff as appropriate throughout the project lifecycle.