Increased student learning by assisting students with course work and holding weekly python tutoring for prospective students. Reduced instructor workload by assisting with grading, other daily activities. Made contributions to the curriculum by researching datasets, conducting a curriculum walk-through, and suggesting Python-related class activities.

Assisted sales staff by researching addresses to verify the location was in the service area. Coordinated with sales team to ensure information was accurate. Set up appointments for technicians to survey a potential customer’s home to ensure serviceability of address.

Provided assistance for customers experiencing issues or difficulties with the client’s devices and/or software. Researched issues to ensure whether an issue was ongoing or isolated to the customer. Documented reported issues and scheduled appointments for technicians to examine the device for defects or flaws.