John Grounds Email & Phone Number

United States

• Stakeholder Engagement: Ensured an exceptional experience for staff and members by addressing feedback promptly, enhancing overall satisfaction and workplace environment.
• Operational Excellence: Managed the scheduling, delegating, and oversight of multiple tasks, including hiring, training, and maintenance projects, optimizing workflow efficiency and team collaboration.
• Cross-Functional Collaboration: Assisted other departments in operational tasks, fostering seamless coordination and enhancing the overall club experience.
• Vendor & Resource Management: Collaborated with outsourced vendors to streamline maintenance and refurbishment projects, resulting in cost savings and improved service delivery.
• Sustainability & Safety: Ensured compliance with safety standards, fire inspections, and sustainability initiatives, contributing to a safe and eco-friendly environment.
• Event Coordination: Reorganized gym and training rooms, enhancing space usage for staff and members, and planned internal events.

Austin, Texas, United States

• Client Relations & Problem Solving: Handled various work orders, ensuring clear communication and strong relationships with clients and stakeholders.
• Event & Logistics Management: Designed architectural layouts using AutoCAD for events and space management, ensuring efficient project execution.
• Team Leadership & Collaboration: Demonstrated flexibility in scheduling and coordinated with team members to ensure operational goals were achieved on time.
• Customer Service: Provided exceptional service to clients, resolving issues promptly and building long-term relationships through effective communication.

Venice Beach, CA

• Greeted and seated guests, managed reservations, and ensured a welcoming atmosphere.
• Supported bartenders by restocking supplies, preparing garnishes, and maintaining a clean bar area.
• Delivered food to tables, ensuring accuracy and proper presentation.
• Assisted servers by bringing drinks and utensils, clearing tables, and maintaining smooth table turnover.
• Coordinated with staff to provide excellent customer service and ensure a seamless dining experience.

Saratoga, California, United States

• Coordinated setup and breakdown for events, ensuring equipment and spaces were ready for use.
• Managed routine maintenance and minor repairs, troubleshooting facility issues as needed.
• Collaborated with vendors for services like cleaning and landscaping, ensuring contract compliance.
• Ensured safety and regulatory compliance by conducting inspections and managing emergency protocols.
• Maintained inventory of supplies and tracked facility-related expenses to support daily operations and events

Psychology

Activities and Societies: Minor In EconomicsPrioritized work over studies due to the pandemic, with plans to complete degree online soon.

Education record

Activities and Societies: Advanced Placement Courses, 2200 on SAT