John Joseph Guevarra Email & Phone Number

San Jose, Ca, Us

Santa Clara, California, United States

Palo Alto, California, United States

Conduct in-depth digital forensics to investigate and resolve 95% of security incidents within specified SLAs, performing data collection and analysis across Mac, Windows, and Linux environments.Leverage Microsoft Intune, Microsoft Azure, and Jamf to audit and maintain 98% compliance with security policies across a fleet of 500+ devices.Manage security operations by provisioning and configuring systems for an average of 5 new hires weekly, ensuring 100% compliance with company security protocols during deployment.Provide dedicated support to C-Suite executives, resolving high-priority security and IT issues within 1-hour response time, minimizing potential breaches and ensuring confidentiality.Develop and update security-related troubleshooting documentation, improving incident response efficiency by 30% through clear and comprehensive guides.Resolve 95% of technical security issues across multiple platforms, reducing system vulnerabilities and ensuring data integrity within critical business functions.

Menlo Park, California, United States

Identified and resolved an average of 50 software issues per month for end-users, achieving a 99% uptime rate and minimizing operational disruptions.Troubleshot hardware issues on 200+ desktops, laptops, and peripherals, preventing interruptions and recovering over 100 hours of lost productivity monthly.Streamlined equipment procurement by managing an average of 10 requests per week from C-Suite members through the Buy@ portal, achieving a 95% satisfaction rate and responding to inquiries within 24 hours.Facilitated training sessions for new hires, ensuring proficiency in Meta's internal logistics tools within their first week of onboarding.Managed team of 5 deployment personnel on Meta's "Classic" campus, optimizing IT logistics operations.Controlled onsite inventory for the "Classic" campus, including monitors and desktops, maintaining an 80% or higher compliance rate and meeting 100% Service Level Agreement (SLA).Led the "Desk Sharing Project" across Meta Campuses, increasing workspace utilization efficiency by 20%.

Chicago, Illinois, United States

A 20 Week Cybersecurity Bootcamp that focuses on areas such as OSINT, Social Engineering, Networking, Cryptography and other beginning tools used for entry-level Cybersecurity jobs. During the bootcamp, we learned skills using tools such as AWS, CLI in Windows and Linux, and other tools within the cyber fields.Leveraged CompTIA Security+ Certification (earned on November 5, 2023) to enhance cyber security operations effectively.Directed a team of 5 in conducting a Vulnerability Assessment Project for Laconic Global - Environmental Company, employing tools such as Nessus, Nikto, and nmap, uncovering 20 internal and external vulnerabilities.Orchestrated the compilation of a comprehensive report detailing 50+ Internal and External Vulnerabilities identified during the assessment.Initiated a Phishing Campaign targeting 35 non C-Suite members, achieving a 15% enhancement in organizational security awareness.Delivered findings from 2 assessments and campaigns to peers, instructors, and representatives of Laconic Global, earning an average rating of 4.5 out of 5 for communication effectiveness.Engineered a secure Web application and database infrastructure on AWS, configuring a Virtual Private Cloud (VPC), subnets, and routing setups, ensuring a 99.9% uptime and optimal traffic flow.Analyzed log data using Wireshark, pinpointing 20+ Indicators of Compromise (IoC) on compromised systems, documenting each IoC with detailed packet information and effects.Executed ethical hacking exercises on 5 simulated company websites utilizing tools like Metasploit, John the Ripper, Hydra, and Hashcat, compiling findings in 10 comprehensive penetration reports.Created a Python script to index 100+ hash files within system directories, demonstrating expertise in scripting and automation.

United States

Through Student Union Inc. and the Spartan Recreation Center, I maintain a safe and clean workout environment in order to create a safe, entertaining, and eventful community within the Recreation center. Whether it be friendly interaction with patrons during equipment checkout, or facilitating recreational events and activities, I use my communication skills, leadership, and flexible teaching nature to maintain a positive community nature through physical fitness and social interaction.Supervised recreational activities such as Intramurals, Club Events, or school sporting eventsProficiently applied First Aid certification in times of injury on patronsDisplayed exceptional leadership and crisis management within times or injury, internal problems within events, or on daily interaction with patrons

Campbell, California, United States

- Created documents, posters and other graphical business products for customers and business owners- Sustained 100% custaomer satisfaction over multiple months through customer surveys and reviews

Bachelor Of Arts - Ba, Sociology, Gpa: 3.58 Overall (Cum Laude)

Activities and Societies: Alpha Tau Omega National Fraternity Phi Kappa Phi Honor Society Order of Omega Society

Associate Of Arts - Aa, Sociology, Overall Gpa: 3.85

Activities and Societies: Dean's List (2017-2019)