John Guse Email & Phone Number

Franklin, Wisconsin, United States

Manage various SMERF events to ensure the client, and their guests have a memorable event. Oversee and execute the setup of various SMERF events based off the contracts provided for these events. Direct a staff of up to 12 employees. Train new employees on company policies and procedures to ensure Zilli Hospitality Group standards are met. Manage concession sales for special events held in Zilli Hospitality Group exclusive venue Boerner Botanical Gardens. Brainstorm creative/innovative ways to deliver the Zilli WOW! factor to clients and their guests.

Receiving incoming material from various delivery services/vendors and verifyingthe quantity received coincides with the information contained on packing slip and/or purchase order.Unloading material from trucks by hand or with the use of an electric lift truck.Examining material for any obvious or suspected damage and makingappropriate notation on receiving documents and notifies appropriate buyer and/or requestor.Facilitating inbound/outbound deliveries sent by the Warehouse Unit which includes the logging and/or delivery of this material per predetermined service goals.Receiving sorting, logging, dispatching and /or delivering incoming/outgoing expedited packages.Distributing interoffice mail and output requiring personal delivery originating in the Mail Center. Facilitating the timely and cost-effective shipping of miscellaneous freight orders upon customer requests.Interacting with internal customers and assessing appropriate mode of shipment given specific needs.Documenting and investigating service-related issues and recommendingsolutions.Communicating with contracted courier services relative to NM miscellaneousdelivery needs.Volunteered to be the Workday ambassador for the Milwaukee and Franklin restaurant teams. Trained the Franklin and Milwaukee restaurant teams on how to use the Workday app, and provided guidance when questions arose. During the Covid 19 Pandemic I volunteered to work in New Business and help with the increase of new insurance applications brought on by the pandemic. In less than a week learned a whole new job role, and how to use 5 different systems/programs that are needed to be successful in this role. Worked in New Business for 3 months submitting requests for medical recordsinto a national database then submitted the results of those requests to the field and underwriting. Assisted Document Shared Services Department with the additional workload brought on by the Pandemic.

Greenfield, Wisconsin, United States

Effectively managed a diverse staff of 12 or more employees. Performed and logged inventory on a nightly basis. Assisted general, and assistant restaurant manager with facilitating change within the restaurant. Analyzed various restaurant reports to identify areas of improvement within the restaurant. Quickly, and efficiently found solutions for complex or moderately complex problems that might arise during peak business times. Interviewed applicants and decided if they would move on to a final interview with the general manager of my franchise location. Responsible for overseeing that ServSafe and Pizza Hut International food sanitation standards were being followed by the staff.

Associate'S Degree, Cyber Security Specialist

Relevant Course Work: Linux Essentials, MS Server, Ethical Hacking, Intro to Bash Shell Scripting, Business Continuity Planning, Firewall.

Bachelor'S Degree, Hotel, Restaurant, And Tourism Management