John Guth work email
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John Guth personal email
John Guth is a Network Support Specialist.
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Tier 1 Technical Support SpecialistTechlinq Feb 2022 - Apr 2024Riverdale, Nj• Provide telephone/remote and on-site troubleshooting, training, and tech support to end users• Maintain accurate client network documentation• Perform software installs and updates• Set up and configure PCs, printers, peripherals and networking equipment• Assisted with network deployment projects -
It Support TechnicianTechfox Aug 2021 - Feb 2022Woodland Park, Nj• In-house computer configuration and customization• Installed/configured software and hardware and set permissions• Onsite installations of equipment (Phones, Computers, and Printers)• Responded to client issues via phone and email inquiries• Completed inventory counts and organized supplies -
Network Support SpecialistPenteledata Dec 2019 - Aug 2021Palmerton, Pennsylvania, United States• Identify, investigate, and mitigate attacks affecting the PenTeleData Network• Coordinate and troubleshoot with partner companies and field technicians to identify and replace failed hardware• Monitor, respond to, resolve, and document core and customer network outages• Provide second-level support to residential technical support for complexproblems• Escalate issues to and work with engineering and systems departments to resolve• Interface with equipment vendors to troubleshoot service affecting issues -
Technical Support Team LeadPenteledata Jul 2018 - Dec 2019Palmerton, Pennsylvania, United States• Oversaw staff of Technical Support Representatives• Assure compliance of company procedures and successful resolution of customer issues• Work directly with Network Control Center, other inter-company departments, and management• Provide team backup assistance as needed as well as perform special projects
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Technical Support RepresentativePenteledata Jul 2015 - Jul 2018Palmerton, Pennsylvania, United States• Troubleshoot dial-up, DSL, and cable support calls through a variety of operating systems• Maintain appropriate records of customer calls and problems in PenTeleData database• Experience with Windows/Mac operating systems• Interaction with customers on a daily basis• Route calls and trouble tickets to other departments
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BackroomTarget Oct 2011 - Dec 2011 -
WarehouseAmazon Sep 2011 - Oct 2011
John Guth Skills
John Guth Education Details
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Software Engineering -
Northampton
Frequently Asked Questions about John Guth
What is John Guth's role at the current company?
John Guth's current role is Network Support Specialist.
What is John Guth's email address?
John Guth's email address is jg****@****own.edu
What schools did John Guth attend?
John Guth attended Kutztown University Of Pennsylvania, Northampton.
What skills is John Guth known for?
John Guth has skills like Javascript, Software Engineering, Program Management, C#, Css, Powerpoint, Microsoft Excel, Java, C++, Html, Microsoft Office, Microsoft Word.
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