John Hill, Mba, Itil, Cbcp Email & Phone Number

St. Louis, Mo, Us

Boston, Massachusetts, Us

o Led the strategic development, maintenance, and auditing of Operational Resilience plans, including Business Continuity, Crisis Management, and Disaster Recovery - Technical Recovery, ensuring alignment with ISO22301 standards.o Implemented comprehensive Service Resilience strategies to safeguard critical operations across global enterprise environments.o Spearheaded end-to-end resilience testing and exercises, providing actionable insights, driving process improvements, and ensuring organizational preparedness.o Managed cross-functional teams to ensure the consistent delivery of resilience projects within scope, budget, and timelines.o Conducted regular audits to assess the effectiveness and compliance of Business Continuity and Operational Resilience plans, ensuring alignment with ISO22301 and other global standards.o Developed and managed financial planning for enterprise resilience initiatives, optimizing budget allocation and tracking expenses to ensure cost-effective implementation of resilience strategies.o Drove process improvement initiatives, identifying inefficiencies in existing resilience plans and implementing enhancements to streamline operations and increase effectiveness.o Enhanced Business Continuity Management (BCM) by developing and refining BCM frameworks, policies, and procedures, ensuring robust preparedness and rapid recovery capabilities across the organization.

Boston, Massachusetts, Us

o Directed the consolidation and standardization of Business Continuity and Disaster Recovery programs across multiple divisions, enhancing resilience and compliance with global standardso Managed ISO22301 certification processes, leading audits, and ensuring continuous improvement of resilience plans and procedureso Developed methodologies to integrate Cyber Resilience into the broader Operational Resilience framework, safeguarding against emerging threatso Provided senior leadership with comprehensive resilience strategies, supporting decision-making and risk mitigationo Evaluated factories, manufacturing, & warehousing systems. Negotiated with affected divisions to deploy one centralized IT system, instead of three separate computing systems. Acquisition of the new automated system cost less & reduced the order-to-ship time by 27%o Advised & implemented post-merger U.S. Government Initiatives, including an enterprise risk management, cybersecurity, BCDR, & IT project to identify, classify, protect, & restrict Federally Controlled Data from leaving U.S. borders o Consolidated a Fortune 500 company’s Global Enterprise Technology & Risk Management Programs, including strategies, framework, vision, templates, policies, procedures, dependency mappings, recovery plans, maintenance, testing, crisis/incident management, & global security o Established Global Crisis Management Team with strategies & functions integrating all V.P. positions, to identify key functionality & prevent, mitigate, prioritize, & respond to business disruptions & disasters efficiently & effectivelyo Rebuilt a Fortune 500 company’s Global Enterprise BCDR Program to integrate all business operations, centralize risk reporting, & ensure usable robust recovery & resilient operationso Rebuilt Global Enterprise IT division with policies & standards for acquiring, implementing, & operating IT systems to safeguard resilience security & robust technology

Boston, Massachusetts, Us

o Steered critical strategic merger initiatives, including combining departmentally siloed IT groups into one new Enterprise Information Technology (IT) Department. Analyzed operations & re-engineered processes & procedures to gain efficiencies, increase performance & eliminate unproductive practices & equipmento Integrated Corporate Cybersecurity Ops & Cyber Security Labs to eliminate duplicated efforts & provide faster responses for potential security breaches, coordinated responses, & recommended corrective actionso Coordinated with underwriters to evaluate captive feasibility studies to establish the cost-effectiveness of risk transference (insurance and outsourced services) versus the true cost of an organization handling risks internally with mitigation, controls, & self-insuranceo Rebuilt Enterprise Cybersecurity Incident Response Team (across all cyber security domains) with plans to detect, mitigate, & ensure proper procedures & standards integrated into all business operations. Plans include preserving forensic evidence, tracing breeches to original sources, & internal/external corporate communicationso Evaluated recovery systems & processes to ensure proper compliance with regulations & industry best practiceso Mapped inter-dependencies of a financial services company & provided “end to end” mapping of all systems, applications, & departmental processes, to ensure uninterrupted availability of mission-critical divisions for commercial, personal, & bank to bank services

Monett, Missouri, Us

Directed enterprise IT Resilience, Risk Management, Cybersecurity, Compliance, Third Party Risk, Disaster Recovery, Business Continuity, Life Safety, and Security - Directly reporting to the Board of Directorso Promoted to lead and gain compliance with Federal laws and regulations to end a public Federal disciplinary formal agreement. Retained all previous duties, except for Internal Audito Directly led negotiations with the Federal Financial Institutions Examination Council (FFIEC), including FRB, FDIC, NCUA, OCC, and CFPB to halt ongoing enforcement actions, including a public “Cease and Desist” order, to allow time for compliance with financial laws and regulationso Spearheaded Global Enterprise Risk Mitigations, BCDR, and Cyber Security Initiatives to successfully resolve a public FFIEC Disciplinary Agreement #2013-181 seven months before the federally required deadlineo Reduced unplanned outages by over 63 percent by implementing Business Process Continuity, IT service asset, configuration management (systems design, installation, and maintenance), NIST, and ITIL standardso Established and launched an ongoing enterprise IT resilience and risk program, including the Business Continuity, Disaster Recovery, risk evaluation and mitigations, OSHA, and security to lead the entire enterprise into complianceo Ran an internal marketing campaign, to educate, train, and raise employee awareness of BIAs, Risk Assessments, recovery plans, recovery testing/exercises, risk register, compliance, third party risk, emergency and media communications, incident response, physical security, and IT security (cybersecurity) awareness trainingo Bolstered innovation by providing audience-appropriate technical and security insights, system architecture modeling, common sense approaches, and critical thinking, with the ability to articulate the value of Risk Management, IT Resilience, cybersecurity, and BCDR for achieving and supporting strategy, projects, initiatives, and goals

Monett, Missouri, Us

Directing Enterprise-wide IT Operations, Cybersecurity, Compliance, Governance, and Corporate Risk Management - Directly reporting to the Chief Information Security Officer (CISO)o Promoted to gain control, standardize, and consolidate Cybersecurity, Audit, and Risk Management into one enterprise-wide program. Also promoted for automating and streamlining operations, improving IT response times, ensuring the availability of critical IT data centers, and saving millions of dollars in combing expenses and consolidating IT resources. Retained all previous dutieso Proficiently managed and handled all aspects of Audit Compliance for 182 annual audits and 21 federal examinations (PCI-DSS, HIPAA, SOC 2), including documentation, recovery scripts, test restores, post-incident reporting, and auditor/examiner interactions and relationso Tackled business impacts and protected the enterprise by identifying, classifying, tracking, and implementing security controls and mitigations to threats and their associated riskso Attacked waste by capital budgets analysis, including mapping technology and staffing dependencies to identify discretionary, semi-discretionary, and non-discretionary IT budgeting items. Proficiently handled operational budgets in excess of 19 million dollarso Achieved visibility with real-time reporting and alert notifications by integrating key systems, including telecommunications, servers, networks, virtualization, databases, and firewalls to provide early warnings, and automation of IT functions and services. This integration included automated alert triggering of potential and active outages/problems/attacks to the proper support teams, management, and key stakeholderso Maximized uptime and the effectiveness of infrastructure, IT security, system architecture, disaster recovery, and service provisioning by developing IT and Cybersecurity policies, standards, templates, procedures, controls, and best practices

Monett, Missouri, Us

Directing enterprise-wide IT Operations - Directly reporting to the Chief Information Officer (CIO)o Promoted for streamlining operations, improving availability of IT data resources, and eliminating millions of dollars in unnecessary systems, software, hardware, and services. Retained all previous dutieso Spearheaded strategic initiative to retain 43 million in lost annual revenue by obtaining >24 seconds of monthly downtime through virtualization, mirroring, and cloud replicated storage to multiple data centerso Eliminated departmental silos, aligned business priorities with objectives, and increased transparency between IT and the enterprise, by implementing service management, workflows, automation, and notificationo Drove critical revenue-generating projects by aligning IT objectives with overall company strategic direction and goals, while ensuring leadership teams understood, bought into, and supported IT tacticso Integrated service asset & configuration management to reduce unplanned outages, improve decision making information and abilities, and show dependencies of affected departments/systems/applicationso Achieved real-time reporting by integrating key systems to provide early warningso Attacked waste and gained budgetary understanding by mapping technology and staffing dependencies to identify discretionary, semi-discretionary, non-discretionary, and lights-out IT budget itemso Leveraged common needs across the enterprise to provide shared solutions with multi-departmental benefits, maximizing Return on Investment (ROI) and reducing overall IT spendingo Drove innovation by partnering with and providing audience-appropriate technical insights to Senior Leadership Team and C-Level Management to interpret new technologies, set the strategic direction of technology, and ensure proper communication of strategic initiatives, project management, and IT activities, risks, and requirements

Monett, Missouri, Us

Directing enterprise Data & Network Operations - Directly reporting to the IT Manager – Operationso Eliminated 2.1 million dollars in annual backup storage, & software costs by upgrading backup servers to IBM Tivoli Storage Manager & redirecting offsite backups through the WAN to Corporate HQEstablished & implemented best practices, standards, policies, & procedures ensuring highly available & redundant information technology systems, applications, storage, networking, & infrastructureo Reduced IT workload by eliminating time-consuming processes using automated IT request fulfillment, allowing staff to be preemptive & focus on priority projectso Obtained optimal performance, reliability, & uptime by implementing monitoring & reporting for existing technical infrastructure to identify, correct, & replace misconfigured, outdated, & down prone infrastructure systems, networking, & equipmento Served as the primary site reliability engineer for system architecture, including networking design, storage systems, enterprise system virtualization (VMWare DRS & HA, ESX, Hosts, Clusters, Resource Pools, Networking & Storage Architecture, Consolidated Backups, VC Management Server, & Microsoft Hyper-V), switches, routers, bridges, wireless access, load balancers, & gatewayso Created network design documentation detailing & mapping utilized protocols & architectures (TCP/IP, DNS, UDP, POP, SMTP, FTP, HTTP, HTTPS, ARP, DHCP, SIP, VTP (VLANs), RTP, RLP, RAP, SNMP, SSL, & VPN with PPTP, L2TP IPsec, OpenVPN)o Pioneered virtualization of computer systems, networking, infrastructure & cloud services (AWS, Azure) to provide mirroring, offsite recoverability, & the ability to obtain & maintain RTOs (Recovery Time Objectives) & RPOs (Recovery Point Objectives)o Drove employee productivity using Human Resource management, including career progression, training, interviewing, hiring, rewarding, opportunity coaching, retention, salary reviews, & setting/monitoring challenging goals

Master Of Business Administration - Mba, Cyber Security & Information Technology Administration And Management

Bachelor Of Business Administration (B.B.A.), Business Administration - Computer Science