John Howells Email & Phone Number

Cologne Area, Germany

Responsible for the UK & Americas

Key Responsibilities- End-to-end programme and project management from project initiation, business case development to delivery and benefits realisation.- Stakeholder management at all levels throughout the organisation.- Reporting of project and programme progress, RAG status, financial status, risks and issues to the project team, sponsor, steering board and to the wider organisation via the PMO.Key Achievements- Successful delivery of the transition of flights due to terminal closure whilst maintaining operational performance.- Agreed and implemented process changes for multiple stakeholders to deliver programme objectives.

Heathrow Airport, London

Key Responsibilities- Day-to-day running of the Baggage Logistics Department with 300+ employees, a spend Budget of £10 million- Deliver departmental KPIs including Safety, Budget and Performance.- Management and leadership of 9 shift managers- Management of the Trade Union relationshipKey Achievements- Achieved Baggage targets for 2013 despite record Baggage.- Reduction in Departmental Aircraft Delays of 32% on 2011 due introduction of change initiatives.- Delivered multiple change projects including GPS installation on all vehicles, organisational restructure and the introduction of 1 - 1 discussions with front line staff.

London, United Kingdom

Key Responsibilities- Responsible for all departmental change management and projects.- Management of a Team of 9 support staff for the Department.Key Achievements- Delivery of the Productivity review project resulting in an increase in staff productivity of 12%.

Key Responsibilities- Resource planning and improving the working practices of operational staff at Heathrow- Production and maintenance of Budgets/Forecasts and direct involvement in their delivery.Key Achievements- Designed and delivered new winter rosters for all Terminal 5 loading and baggage handling colleagues delivering a manpower benefit of £0.5m.

- Delivered and maintained financial reporting / KPI frame work for all crew costs.- Worked in partnership with the business to ensure a robust decision making process was in place where sufficient financial scrutiny is given to commercial decisions.

Rotated through 3 positions as part of the Flybe Graduate Management scheme:- Commercial Analyst in Revenue Management responsible for maximising revenue through inventory management- Project Manager responsible for developing and implementing a new Delay Management system resulting in an 8% reduction in time lost to delays- Account Manager responsible for delivery and lifespan of leased aircraft to the company

Economics, Macro And Micro Economics, Maths, Stats., 2:1

Education record