Assistant Manager
Current- Working in HAECO Line Maintenance (Oversea Customer Group & Cargo Operations):Acted as Deputy Manager of OCG Passenger Team to oversee the daily operation of 100+ staff which handles 30+ active oversea airlines. Drove.
- Monitored the financial performance to best utilize the resources to continuously improve the productivity.
- Reviewed, interpreted, and presented data, such as building daily utilization report & various dashboard, etc.
- Administered and coordinated with other departments regarding the management and operations.
- Managed Operation Support team (10+ staff) to delivery project goals and ensure training & quality compliance. Restructured Operation Support team, drove result-oriented mindset and lean culture.
- Liaised with commercial and overseas customers to manage customers satisfactions and explore new business opportunities. Developed new business model for budget carriers.