John Jacques Email & Phone Number

New York, United States

Plattsburgh, NY

Warehouse and inventory duties - purchasing, receiving, min\max levels, etc.

Plattsburgh, NY Area

Network, desktop, Hyper-V and Server AdministratorExchange 2007 AdministratorSQL 2008, 2012, 2014 AdministratorWindows Servers 2003, 2003R2, 2008, 2012, and 2012R2 administrationSelection and purchasing of new servers, desktops, and network equipmentTier 2 copier connectivity support (printing, scanning, etc.)Work with technicians to help solve copier.

Computer and Network TechnicianWindows Server and Network AdministrationRepaired HP LaserJet printersWorked with customer’s IT to network & support copiers and printers.Selected, installed, configured, and maintained our SBS 2003 R2 Premium ServerAided in selection of a new Line of Business application.Converted “unconvertible” old database to new Line of.

Store ManagerInitially spent about a year working with a store manager to save his store.Managed my own store for about 1+ year. Did not like the job.Increased store sales and profits that they said could not be done!

Pittsfield, Massachusetts Area

Provided computer support (phone and in person) to about 75 employees.Installation and maintenance of workstations.Trained staff on new applications / upgrades.Created several database applications for surveys and custom programs to improve efficiency.Solved problems and kept all workstations running smoothly.Created custom reports for management.

Lanesboro, Massachusetts Area

I.S.S. – retail stock training, daily inventory counting, problem solving, and ordering.

Pittsfield, Massachusetts Area

Managed 35 “KIOSK” (ticket computers) network along North EastDetected and recovered over $5,000 in sales from previous year on the kiosk networkCut daily long distance polling calls by 50%-75% by increasing the transfer rate and eliminating extra files from processingReduced daily production cost by implementing an on screen log file viewer instead of.

Pittsfield, Massachusetts Area

First job- worked my way from dishwasher to 5 star cook, then certified trainer and Assistant Manager.Running restaurant, advanced training of staff and crew, computer training-troubleshooting-phone support for local stores. Managed staff of seven and a crew of 20+, customer service, scheduling, maintenance, cost control, ordering, inventory, etc.

Private Cloud, Enterprise Desktops, Server Administration, Sql Server Administration.

I hold a dozen Microsoft certifications

Microsoft Technologies, Platinum Level Certification

http://www.microsoftvirtualacademy.com/Home.aspx Over 700,000 students joined world wide. Only 800,000+ exams passed! Most students never.

Diploma, Master Course In Microcomputers And Microprocessors. Data Communications

Diploma, Metal Fabrication And Welding, 9-12

Activities and Societies: Metal Fabrication and Welding They would never teach me what I wanted to learn, so I chose the one field they.