John Jacques Email & Phone Number

New York, United States

Plattsburgh, Ny

Warehouse and inventory duties - purchasing, receiving, min\max levels, etc.

Plattsburgh, Ny Area

Network, desktop, Hyper-V and Server AdministratorExchange 2007 AdministratorSQL 2008, 2012, 2014 AdministratorWindows Servers 2003, 2003R2, 2008, 2012, and 2012R2 administrationSelection and purchasing of new servers, desktops, and network equipmentTier 2 copier connectivity support (printing, scanning, etc.)Work with technicians to help solve copier issuesCertified docSTAR document imaging specialist\technicianProvided desktop and server support for docSTAR customersCertified Eclipse3 document imaging Solutions Engineer and Solutions Workflow ArchitectInstallation and maintenance of VOIP phone systemPurchasing, receiving, stock replenishment and sales fulfillment when neededTrained new inventory personnel on ERP systemCreated and maintain network documentationEnsure hypervisors, virtual machines, and backup are always running optimallyPaperCut MF Certified Professional (Technical)Power Shell 4.0 programming for backups and document imaging conversionsInventory Supervisor (almost completely computerized\automated) Re-organized shelving - neat, clean, and organized now Moved dead inventory to it's own area to be wholesaled or written off Increased accuracy by forecasting future demand Increased service level by having needed items on hand Reduced inventory investment and risk of obsolescence Reduced overnight shipping fees by finding trends and verifying they will continue Returned large amounts of useless\overstocked stock back to suppliers Ensured credit was given for any defective parts\supplies from vendors Documented Inventory policies and procedures

Computer and Network TechnicianWindows Server and Network AdministrationRepaired HP LaserJet printersWorked with customer’s IT to network & support copiers and printers.Selected, installed, configured, and maintained our SBS 2003 R2 Premium ServerAided in selection of a new Line of Business application.Converted “unconvertible” old database to new Line of Business application.Solved problems and kept everything running smoothly.Setup automated inventory min\max levels and replenishment.

Store ManagerInitially spent about a year working with a store manager to save his store.Managed my own store for about 1+ year. Did not like the job.Increased store sales and profits that they said could not be done!

Pittsfield, Massachusetts Area

Provided computer support (phone and in person) to about 75 employees.Installation and maintenance of workstations.Trained staff on new applications / upgrades.Created several database applications for surveys and custom programs to improve efficiency.Solved problems and kept all workstations running smoothly.Created custom reports for management.

Lanesboro, Massachusetts Area

I.S.S. – retail stock training, daily inventory counting, problem solving, and ordering.

Pittsfield, Massachusetts Area

Managed 35 “KIOSK” (ticket computers) network along North EastDetected and recovered over $5,000 in sales from previous year on the kiosk networkCut daily long distance polling calls by 50%-75% by increasing the transfer rate and eliminating extra files from processingReduced daily production cost by implementing an on screen log file viewer instead of printing it.Trained and dispatched office personal and truck drivers to maintain and repair the networkProvided customer phone support for kiosk network and InternetSolved previously existing problems that plagued the systemSupervised and coordinated training and activities of data entry workers and Internet Authors

Pittsfield, Massachusetts Area

First job- worked my way from dishwasher to 5 star cook, then certified trainer and Assistant Manager.Running restaurant, advanced training of staff and crew, computer training-troubleshooting-phone support for local stores. Managed staff of seven and a crew of 20+, customer service, scheduling, maintenance, cost control, ordering, inventory, etc.

Private Cloud, Enterprise Desktops, Server Administration, Sql Server Administration.

I hold a dozen Microsoft certifications

Microsoft Technologies, Platinum Level Certification

http://www.microsoftvirtualacademy.com/Home.aspx Over 700,000 students joined world wide. Only 800,000+ exams passed! Most students never.

Diploma, Master Course In Microcomputers And Microprocessors. Data Communications

Diploma, Metal Fabrication And Welding, 9-12

Activities and Societies: Metal Fabrication and Welding They would never teach me what I wanted to learn, so I chose the one field they.