John Janke Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

- Manage & Process all Sales & Client documentation, including, but not limited to, Partner deal registrations, price quotations, purchase orders, legal agreements, onboarding forms, and client profiles- Constantly maintain knowledge of all Sales operational procedures- Coordinate daily with extended internal teams across Sales, Engineering, Professional Services, and Financing to ensure accuracy and feasibility of client projects and proposals- Engage with clients to understand scope requirements, budgeting, and satisfaction with delivered products/services- Extend business relationships with Partners, Distributors, and Clients for future business opportunities

Denver, Colorado

- Oversaw, supported, and maintained 25+ Managed Services client accounts- Completed and presented client Quarterly Business Reviews to client executive teams- Managed existing client contract true-ups- On-boarded net new Managed Services clients- Coordinated with Managed Services engineering team to open & close client incidents and act as an escalation point for priority incidents

Denver, Colorado

- Supported 6+ Account Managers and oversaw completion of their customer quotes and processing of their purchase orders- Coordinated with distributor representatives to dial in deal opportunities and negotiated discounts- Submitted and tracked orders with distribution and coordinated shipping logistics- Maintained knowledge of 10+ distributor online portals- Oversaw product returns and coordinated with the customer and distributor for logistics and payment credit

Englewood, Colorado

- Managed call flow and responded to technical support needs of customers local and remote- Engaged with customers to understand business needs and designed products/services to fit- Constantly maintained knowledge of all products, services and procedures- Drove a team of 6 engineers to complete projects ahead of schedule- Exceeded Customer Satisfaction quota as set by management

Englewood, Colorado

- Interacted with over 400 customers nationwide to sell, support and troubleshoot equipment- 15+ quotations daily based on customer project scope- Visited international and domestic customer locations to determine needs, provide training, and offer technical support- Maintained and extended customer business relationships for future business opportunities- Attended annual conventions to showcase products/services to existing and prospective customers

Education record

Education record