John Jo
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John Jo Email & Phone Number

Information Technology Engineer at FullStory at FullStory
Location: Lawrenceville, Georgia, United States 5 work roles 1 school
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Current company
Role
Information Technology Engineer at FullStory
Location
Lawrenceville, Georgia, United States
Company size

Who is John Jo? Overview

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Quick answer

John Jo is listed as Information Technology Engineer at FullStory at FullStory, a company with 216 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for John Jo.

John Jo previously worked as Information Technology Engineer at Fullstory and Technical Account Manager at Ionic Security. John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.

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Email format at FullStory

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FullStory

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Profile bio

About John Jo

IT Engineer. Strong background in provisioning, asset management, and troubleshooting. Experience with enforcing compliance and security policies. A few years supporting clients as a Technical Account Manager, working with high profile executives and their prospects. A military intelligence background(Top Secret Security Clearance SCI), Human Intelligence Collector.

Current workplace

John Jo's current company

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FullStory
Fullstory
Information Technology Engineer at FullStory
atlanta, georgia, united states
Website
Employees
216
AeroLeads page
5 roles

John Jo work experience

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Information Technology Engineer

Current

United States

The Swiss army knife for any and all IT related tasks here at Fullstory.

Feb 2021 - Present

Technical Account Manager

Ownership and management of the external facing support portal, ZendeskDelivery of unique and custom solutions to Enterprise companies/customersTrailblazing new workflows and solutions within the team for ever evolving customer landscapes.Bridging the relationships between customer expectations and product to bring realistic success to both teams

Jun 2019 - Feb 2021

Jr. System Administrator

Managing end user services for various SaaS platform servicesMaintenance of internal systems. Including company hosted services, Active Directory/Azure, and end points.Asset management. Internal and external network support. Technical support for systems that include Windows, MacOS, and Linux.Constructing policies for our users by leveraging MDM platforms.

Feb 2018 - Jun 2019

Support Engineer

Greater Atlanta Area

Delivering customer success to external and internal customers whilst upholding 100% SLA times. Improvements to the support platform tool(Kayako & Zendesk) with KB's, Macros, Docs, workflows.Many Hats:- NOC operations. First line alerting for system level failure for Production/Staging/Development environments- Code Deployment QA. Quality Assurance in.

Feb 2015 - Feb 2018

35M10 Human Intelligence Collector

Greater Atlanta Area

Top Secret Security Clearance

Jun 2013 - Jun 2019
Team & coworkers

Colleagues at FullStory

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1 education record

John Jo education

FAQ

Frequently asked questions about John Jo

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What company does John Jo work for?

John Jo works for FullStory.

What is John Jo's role at FullStory?

John Jo is listed as Information Technology Engineer at FullStory at FullStory.

Where is John Jo based?

John Jo is based in Lawrenceville, Georgia, United States while working with FullStory.

What companies has John Jo worked for?

John Jo has worked for Fullstory, Ionic Security, and Army National Guard.

Who are John Jo's colleagues at FullStory?

John Jo's colleagues at FullStory include Tim Chin, Elaina Williams, Vikas Sidar, Jill Sousa, and Emily Davol.

How can I contact John Jo?

You can use AeroLeads to view verified contact signals for John Jo at FullStory, including work email, phone, and LinkedIn data when available.

What schools did John Jo attend?

John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.

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