Information Technology Engineer
CurrentThe Swiss army knife for any and all IT related tasks here at Fullstory.
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John Jo is listed as Information Technology Engineer at FullStory at FullStory, a company with 216 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for John Jo.
John Jo previously worked as Information Technology Engineer at Fullstory and Technical Account Manager at Ionic Security. John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.
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IT Engineer. Strong background in provisioning, asset management, and troubleshooting. Experience with enforcing compliance and security policies. A few years supporting clients as a Technical Account Manager, working with high profile executives and their prospects. A military intelligence background(Top Secret Security Clearance SCI), Human Intelligence Collector.
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United States
The Swiss army knife for any and all IT related tasks here at Fullstory.
Ownership and management of the external facing support portal, ZendeskDelivery of unique and custom solutions to Enterprise companies/customersTrailblazing new workflows and solutions within the team for ever evolving customer landscapes.Bridging the relationships between customer expectations and product to bring realistic success to both teams
Managing end user services for various SaaS platform servicesMaintenance of internal systems. Including company hosted services, Active Directory/Azure, and end points.Asset management. Internal and external network support. Technical support for systems that include Windows, MacOS, and Linux.Constructing policies for our users by leveraging MDM platforms.
Greater Atlanta Area
Delivering customer success to external and internal customers whilst upholding 100% SLA times. Improvements to the support platform tool(Kayako & Zendesk) with KB's, Macros, Docs, workflows.Many Hats:- NOC operations. First line alerting for system level failure for Production/Staging/Development environments- Code Deployment QA. Quality Assurance in.
Greater Atlanta Area
Top Secret Security Clearance
Other employees you can reach at fullstory.com. View company contacts for 216 employees →
Tim Chin
Colleague at Fullstory
Atlanta, Georgia, United States, United States
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Elaina Williams
Colleague at Fullstory
Atlanta, Georgia, United States, United States
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Vikas Sidar
Colleague at Fullstory
Chhattisgarh, India, India
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Jill Sousa
Colleague at Fullstory
Dallas, Texas, United States, United States
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Emily Davol
Colleague at Fullstory
Mystic, Connecticut, United States, United States
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MO
Matthew O’Connor
Colleague at Fullstory
San Diego, California, United States, United States
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Sebastian Harms
Colleague at Fullstory
St Augustine, Florida, United States, United States
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Brent Hildebrand
Colleague at Fullstory
Atlanta, Georgia, United States, United States
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CD
Claire Deleo
Colleague at Fullstory
Atlanta Metropolitan Area, United States, United States
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CC
Casey Culler-Owens
Colleague at Fullstory
Atlanta Metropolitan Area, United States
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Quick answers generated from the profile data available on this page.
John Jo works for FullStory.
John Jo is listed as Information Technology Engineer at FullStory at FullStory.
John Jo is based in Lawrenceville, Georgia, United States while working with FullStory.
John Jo has worked for Fullstory, Ionic Security, and Army National Guard.
John Jo's colleagues at FullStory include Tim Chin, Elaina Williams, Vikas Sidar, Jill Sousa, and Emily Davol.
You can use AeroLeads to view verified contact signals for John Jo at FullStory, including work email, phone, and LinkedIn data when available.
John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.
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