Information Technology Engineer
CurrentThe Swiss army knife for any and all IT related tasks here at Fullstory.
Feb 2021 - Present
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John Jo Email & Phone Number
Information Technology Engineer
at
FullStory
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Information Technology Engineer
Location
Lawrenceville, Georgia, United States
Company size
Who is John Jo? Overview
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Quick answer
John Jo is listed as Information Technology Engineer at FullStory, a with 216 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for John Jo.
John Jo previously worked as Technical Account Manager at Ionic Security and Jr. System Administrator at Ionic Security. John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.
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FullStory
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Profile bio
About John Jo
IT Engineer. Strong background in provisioning, asset management, and troubleshooting. Experience with enforcing compliance and security policies. A few years supporting clients as a Technical Account Manager, working with high profile executives and their prospects. A military intelligence background(Top Secret Security Clearance SCI), Human Intelligence Collector.
Current workplace
John Jo's current company
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Fullstory
5 roles
John Jo work experience
A career timeline built from the work history available for this profile.
Technical Account Manager
Ownership and management of the external facing support portal, ZendeskDelivery of unique and custom solutions to Enterprise companies/customersTrailblazing new workflows and solutions within the team for ever evolving customer landscapes.Bridging the relationships between customer expectations and product to bring realistic success to both teams
Jun 2019 - Feb 2021
Jr. System Administrator
Managing end user services for various SaaS platform servicesMaintenance of internal systems. Including company hosted services, Active Directory/Azure, and end points.Asset management. Internal and external network support. Technical support for systems that include Windows, MacOS, and Linux.Constructing policies for our users by leveraging MDM platforms like JAMF/Apple MDMIDP Management - DUO or Ping or Okta
Feb 2018 - Jun 2019
Support Engineer
Delivering customer success to external and internal customers whilst upholding 100% SLA times. Improvements to the support platform tool(Kayako & Zendesk) with KB's, Macros, Docs, workflows.Many Hats:- NOC operations. First line alerting for system level failure for Production/Staging/Development environments- Code Deployment QA. Quality Assurance in Production change processes, ensuring pristine expectations from end users- Platform integrations. Including SAML and Oauth integrations
Feb 2015 - Feb 2018
Jun 2013 - Jun 2019
Team & coworkers
Colleagues at FullStory
Other employees you can reach at fullstory.com. View company contacts for 216 employees →
SS
Sehej Sohal
Colleague at FullstoryPortland, Oregon Metropolitan Area, United States
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KK
Korey Kostek
Colleague at FullstoryBuffalo-Niagara Falls Area, United States
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LB
Lindsay Bayuk
Colleague at FullstorySalt Lake City, Utah, United States
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EM
Erin Mcnamara
Colleague at FullstorySalt Lake City Metropolitan Area, United States
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DA
Dustan Ashley
Colleague at FullstoryHoschton, Georgia, United States
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KS
Kayla Seplovich
Colleague at FullstoryDenver, Colorado, United States
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PB
Patrick Brandt
Colleague at FullstoryAtlanta Metropolitan Area, United States
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BA
Billy Anderson
Colleague at FullstorySt Petersburg, Florida, United States
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JY
Jaime Yap
Colleague at FullstoryAtlanta, Georgia, United States
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LM
Linda Metzková, Mba
Colleague at FullstorySanta Barbara County, California, United States
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Sehej Sohal
Colleague at FullstoryPortland, Oregon Metropolitan Area, United States
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KK
Korey Kostek
Colleague at FullstoryBuffalo-Niagara Falls Area, United States
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LB
Lindsay Bayuk
Colleague at FullstorySalt Lake City, Utah, United States
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EM
Erin Mcnamara
Colleague at FullstorySalt Lake City Metropolitan Area, United States
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DA
Dustan Ashley
Colleague at FullstoryHoschton, Georgia, United States
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KS
Kayla Seplovich
Colleague at FullstoryDenver, Colorado, United States
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PB
Patrick Brandt
Colleague at FullstoryAtlanta Metropolitan Area, United States
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BA
Billy Anderson
Colleague at FullstorySt Petersburg, Florida, United States
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JY
Jaime Yap
Colleague at FullstoryAtlanta, Georgia, United States
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LM
Linda Metzková, Mba
Colleague at FullstorySanta Barbara County, California, United States
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1 education record
John Jo education
FAQ
Frequently asked questions about John Jo
Quick answers generated from the profile data available on this page.
What company does John Jo work for?
John Jo works for FullStory.
What is John Jo's role at FullStory?
John Jo is listed as Information Technology Engineer at FullStory.
Where is John Jo based?
John Jo is based in Lawrenceville, Georgia, United States while working with FullStory.
What companies has John Jo worked for?
John Jo has worked for Fullstory, Ionic Security, and Army National Guard.
Who are John Jo's colleagues at FullStory?
John Jo's colleagues at FullStory include Sehej Sohal, Korey Kostek, Lindsay Bayuk, Erin Mcnamara, and Dustan Ashley.
How can I contact John Jo?
You can use AeroLeads to view verified contact signals for John Jo at FullStory, including work email, phone, and LinkedIn data when available.
What schools did John Jo attend?
John Jo holds Associate’S Degree, Information Technology from Georgia Southern University.
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