John King Email & Phone Number

Dublin, County Dublin, Ireland

• Reviewing content reported on client platform to enhance site security and safety. • Consistently applied client's implementation standards with over 98% accuracy. • Audited peers quality performance supportively to ensure environment. • Recognize trends and patterns, and escalate policy gaps to client to ensure enhanced user safety to a global team• Conduct deep dive analysis on trends to provide data-driven findings to improve the user’s experience

Sandyford Dublin 18

Charged with steering and conducting the development programme for new and existing member. I ensure consistent delivery of customer service standards through consistent training, coaching and mentoring of personnel. Credited with initiating consistent system of internal control designed to adhere to strict service levels agreement with client activities. Daily activities include prioritization of subordinates’ work assignments in line with seniority and experience along with rendering exceptional support and assistance to senior management in achieving goals.Highlights of my key accomplishments include:► Resolution of instant queries and delivery of answers with the help of live messaging services for Microsoft Partners. ► Achievement of 100% customer satisfaction through effective communication of ordering procedure and process rules.► Maintenance of progressive communications’ hubs with partners to discuss and communicate about programme rules, whilst ensuring delivery to clients in a restricted time.► Implementation of current revenue recognition guidelines established by finance and compliance with Sox.► Authorisation of contractual aspects and information as well as negotiation of agreements, orders, pricing, and letters.

Master’S Degree, Supply Chain Management. Global Logisitics, Ebusiness

I completed a Master of Science (MSc.) degree in Supply Chain Management at the UCD Michael Smurfit Graduate School of Business. Modules.

Commerce, Irish, Geography

Activities and Societies: UCD Lawsoc, UCD Literary and Historical Society.This degree advanced my interest in business and allowed me.