Senior Software Engineer
Current
Jan 2021 - Present
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John Kumar Email & Phone Number
Sr. Software Engineer at CGI
at
CGI
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Sr. Software Engineer at CGI
Location
Chennai, Tamil Nadu, India
Company size
Who is John Kumar? Overview
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Quick answer
John Kumar is listed as Sr. Software Engineer at CGI at CGI, a company with 53419 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for John Kumar.
John Kumar previously worked as Senior Software Engineer at Cgi and Customer Success Executive at Gofrugal Technologies Pvt Ltd. John Kumar holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Karunya Institute Of Technology And Sciences.
Company email context
Email format at CGI
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CGI
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Profile bio
About John Kumar
Experienced Customer Success and Business Development Executive with a demonstrated history of working in the e-learning and Software as a Service industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Sales, and Strategic Planning. Strong business development professional with a Bachelor's degree focused in Electronics and Communications Engineering from karunya university.
Listed skills include Leadership, Microsoft Office, Management, Microsoft Word, and 7 others.
Current workplace
John Kumar's current company
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Cgi
4 roles
John Kumar work experience
A career timeline built from the work history available for this profile.
Customer Success Executive
- Acting as point of contact for assigned region customer to handle their account.
- Converting unhappy customers to happy base by addressing the concerns of the customers by coordinating with respective teams.
- Ensuring zero tolerance in terms of product implementation and training.
- Analyzing the unhappiness reason with root cause analysis method.
- Identifying the opportunities to offer additional services/add-on products or up-sell to customers, by understanding… Show more
- Identifying the opportunities to offer additional services/add-on products or up-sell to customers, by understanding customer's needs.
Nov 2019 - Jan 2021
Service Operations Executive
- Worked with highly demanding customers to understand requirements and provided exceptional service.
- Worked on to improve the Net Promoter Score (NPS) of the company and Customer satisfaction (CSAT).
- Did Root cause Analysis to find reason of the problem and came up with exceptional process to improve the service.
Jun 2018 - Aug 2019
Associate Business Development Executive
- Handled inbound and outbound calls to provide leads with product and service information and generate quotes.
- Consistently hit and exceeded sales goals using sales technique SPIN.
- Improved bottom-line revenue by growing customer base and capitalizing on cross sell opportunities.
- Identified and analyzed key competitors and their related products.
- Asked appropriate open-ended questions to discover prospects' needs.
- Worked with marketing team to create high-quality and… Show more
Jun 2017 - May 2018
Team & coworkers
Colleagues at CGI
Other employees you can reach at cgi.com. View company contacts for 53419 employees →
VV
Vincent Vandererven
Colleague at CgiGreater Paris Metropolitan Region, France
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VS
Vemuri Saikrishna
Colleague at CgiHyderabad, Telangana, India, India
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IJ
Imanol Jesus Celaya Palomo
Colleague at CgiCoslada, Community Of Madrid, Spain, Spain
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KV
Kairamkonda Vennela
Colleague at CgiIndia, India
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MN
Martin Nordh
Colleague at CgiMetro Manila, National Capital Region, Philippines, Philippines
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PV
Pascal Viel
Colleague at CgiCanada, Canada
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CM
Celeste Misa
Colleague at CgiMetro Manila, National Capital Region, Philippines, Philippines
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WG
Wissam Ghliel
Colleague at CgiGreater Paris Metropolitan Region, France
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HM
Hari Metkari
Colleague at CgiPune, Maharashtra, India, India
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KM
Karin Madsen
Colleague at CgiAarhus, Central Denmark Region, Denmark, Denmark
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Vincent Vandererven
Colleague at CgiGreater Paris Metropolitan Region, France
View →
VS
Vemuri Saikrishna
Colleague at CgiHyderabad, Telangana, India, India
View →
IJ
Imanol Jesus Celaya Palomo
Colleague at CgiCoslada, Community Of Madrid, Spain, Spain
View →
KV
Kairamkonda Vennela
Colleague at CgiIndia, India
View →
MN
Martin Nordh
Colleague at CgiMetro Manila, National Capital Region, Philippines, Philippines
View →
PV
Pascal Viel
Colleague at CgiCanada, Canada
View →
CM
Celeste Misa
Colleague at CgiMetro Manila, National Capital Region, Philippines, Philippines
View →
WG
Wissam Ghliel
Colleague at CgiGreater Paris Metropolitan Region, France
View →
HM
Hari Metkari
Colleague at CgiPune, Maharashtra, India, India
View →
KM
Karin Madsen
Colleague at CgiAarhus, Central Denmark Region, Denmark, Denmark
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2 education records
John Kumar education
Bachelor'S Degree, Electrical, Electronics And Communications Engineering
Isc, Science (Pcm)
Gems English School
FAQ
Frequently asked questions about John Kumar
Quick answers generated from the profile data available on this page.
What company does John Kumar work for?
John Kumar works for CGI.
What is John Kumar's role at CGI?
John Kumar is listed as Sr. Software Engineer at CGI at CGI.
Where is John Kumar based?
John Kumar is based in Chennai, Tamil Nadu, India while working with CGI.
What companies has John Kumar worked for?
John Kumar has worked for Cgi, Gofrugal Technologies Pvt Ltd, and Greedge.
Who are John Kumar's colleagues at CGI?
John Kumar's colleagues at CGI include Vincent Vandererven, Vemuri Saikrishna, Imanol Jesus Celaya Palomo, Kairamkonda Vennela, and Martin Nordh.
How can I contact John Kumar?
You can use AeroLeads to view verified contact signals for John Kumar at CGI, including work email, phone, and LinkedIn data when available.
What schools did John Kumar attend?
John Kumar holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Karunya Institute Of Technology And Sciences.
What skills is John Kumar known for?
John Kumar is listed with skills including Leadership, Microsoft Office, Management, Microsoft Word, Project Management, Powerpoint, Research, and Microsoft Excel.
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