John Kuse

John Kuse Email and Phone Number

IT Professional @ Coastal Federal Credit Union
raleigh, north carolina, united states
John Kuse's Location
Wake Forest, North Carolina, United States, United States
John Kuse's Contact Details

John Kuse personal email

n/a
About John Kuse

IT professional and trained computer technician with demonstrated ability to integrate communication skills, customer service, and related education to exceed technical, business, customer requirements, and overall company goals. Committed, organized, and motivated employee with 18 years technical experience focused on the success of the team, the solutions, the company, and its values, while maintaining individual success.

John Kuse's Current Company Details
Coastal Federal Credit Union

Coastal Federal Credit Union

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IT Professional
raleigh, north carolina, united states
Website:
coastal24.com
Employees:
388
John Kuse Work Experience Details
  • Coastal Federal Credit Union
    Enterprise Desktop Administrator
    Coastal Federal Credit Union Apr 2014 - Present
    Raleigh-Durham, North Carolina Area
    Manage and maintain the desktop environment as well as provide technical direction and influence to both physical and virtual desktop systems.Administer, manage, and support the desktop infrastructure, which includes, but is not limited to: Physical desktop PC hardware and Zero clients, Virtual Desktop Infrastructure hardware and software, Microsoft Windows Active Directory group policy, and Application software packaging and deployment using VMware and Unidesk.Interface with business units and internal customers to document customer challenges and requirements.Provides remote support for Virtual and Physical machines using LANDesk Management Console, VMware vSphere, VMware View Administrator.Document software processes and core conversion software installations for VDI.Provide Technical leadership in the design and engineering engagement for problem and performance issue resolution for all aspects of desktop computing.
  • Coastal Federal Credit Union
    System Support Technician Ii
    Coastal Federal Credit Union Jan 2013 - Apr 2014
    Raleigh-Durham, North Carolina Area
    Provided hardware and software support onsite at main office and branches for zero clients, laptops, desktops, printers, Cisco phones, cell phones and Ipads.Backed up & restored customer data including lotus notes, documents, favorites, iTunes and any other data.Built and configured Virtual machines for employees using Unidesk Management Console.Provided remote support for Virtual and Physical machines using LANDesk Management Console, VMware vSphere, VMware View Administrator.Setup and configured Cisco phones through Cisco Unified CM Administration.Configured desktop, laptop, ip phones, and virtual equipment for new employees.Assisted in documenting software imaging processes, user checklist and core conversion software installations.
  • Alphanumeric Systems
    Desktop Support
    Alphanumeric Systems Jul 2012 - Jan 2013
    Raleigh-Durham, North Carolina Area
    Six-month contract working for Coastal Federal Credit Union (See duties above under full time position at CFCU).Selected to join Coastal Federal Credit Union full-time in January 2013.
  • Compucom
    Technical Support Analyst/Team Lead
    Compucom Jun 2005 - Jun 2012
    Raleigh-Durham, North Carolina Area
    Provided on-site hardware and software troubleshooting of desktops, laptops, printers and network servers for Wachovia/Wells Fargo ContractBacked up & restored customer data including lotus notes, outlook, documents, favorites and any other data backup/restore that was neededTeam Lead for area of 17 technicians. Included managing PTO time, assisting with employee reviews, tracking call volumes, inventory, supporting technicians and assuring technicians completed their calls and duties for the Wachovia/Wells Fargo account dailyManaged problem tickets and technical issues in a team environmentWorked with conversion team as lead tech for sites assigned across east coast to convert Wachovia branches over to Wells Fargo
  • Getronics
    Field Service Rep Iii
    Getronics Jun 1995 - Jun 2005
    Raleigh-Durham, North Carolina Area
    Provided on-site troubleshooting and repair of POS equipment for local clients for 1 yearMedia technical support for 2004 Davis CupSelected to be lead technical advisor for rollout of Windows XP to over 1800 computers in 2004 for WachoviaConfigure printers and workstations on novel network and provided support to Wachovia clientRepair/Configure over 1000 laptops for loan officers in the field for Wachovia clientManage problem tickets, inventory and assists other technicians in a team environment Perform backups, restore of customer's data, and Microsoft updatesInstall and assist in installation of new Wachovia Branches equipment
  • Schlumberger Technologies
    Repair Technician
    Schlumberger Technologies Oct 1994 - Mar 1995
    Chesapeake, Va
    Repaired, programmed and tested credit card terminals and printersWorked with help desk to program new Verifone Pin Pads, prepared them to be shipped to customers and aided in, over the phone, the installation

John Kuse Skills

Technical Support Troubleshooting Active Directory Software Installation Hardware Windows Xp Help Desk Support Printers Networking Servers Vmware Itil Laptops Windows 7 Desktop Computers Windows Server Lotus Notes Dell Computers Team Leadership Tcp/ip Microsoft Office Cabling Landesk Cisco Call Manager Mainframe Lenovo Certified Iphone Ipad Component Repair Ccna

John Kuse Education Details

Frequently Asked Questions about John Kuse

What company does John Kuse work for?

John Kuse works for Coastal Federal Credit Union

What is John Kuse's role at the current company?

John Kuse's current role is IT Professional.

What is John Kuse's email address?

John Kuse's email address is jk****@****fcu.org

What is John Kuse's direct phone number?

John Kuse's direct phone number is +191942*****

What schools did John Kuse attend?

John Kuse attended Ecpi College Of Technology, Great Bridge High School.

What skills is John Kuse known for?

John Kuse has skills like Technical Support, Troubleshooting, Active Directory, Software Installation, Hardware, Windows Xp, Help Desk Support, Printers, Networking, Servers, Vmware, Itil.

Who are John Kuse's colleagues?

John Kuse's colleagues are Immanuel Jackson, Jeff Killam, Elizabeth Huber, Ann Caudle, Farrah Lewis, Lynn Dunn, Aaron Blackwell.

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