John Lait Email & Phone Number

With over 30 years of work experience in various customer service roles, I am a versatile and adaptable professional who can handle different tasks and challenges. When I was with Dollar Tree Stores, I provide friendly and efficient service to customers, handle cash transactions, and maintain store cleanliness and inventory. I also work as a provider support at Customer Contact Center Services, where I assist healthcare providers with claims, eligibility, benefits, and authorization inquiries, as well as implement process improvement initiatives and train new employees. I have developed skills in customer service management, process improvement, and employee training, which enable me to deliver quality service and solutions to both internal and external stakeholders. I am passionate about helping people and improving their experiences, and I always strive to learn new skills and grow professionally. I am looking for an opportunity to join a team that values diversity, collaboration, and excellence, where I can leverage my skills and experience to contribute to the organization's mission and goals.

Listed skills include Transportation Management, Dispatching, Trip Manifesting, Call Centers, and 12 others.

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  George Mason University

  Child Development