Vp, Technology Solutions Group
Boca Raton, Florida, Us
Highly visible executive leadership role within rapidly-growing public software company. Established technology strategy and capital investment governance process that enabled rapid growth over multi-year period. Actively supported corporate mergers and acquisitions through developing due-diligence processes and post transaction consolidation strategies. Responsible for development of customer-facing Web solutions ultimately supporting millions of users. • Aggressive growth and governance leadership – Participated in multiple mergers and acquisitions contributing to rapid growth of the organization. Arrived shortly before Initial Public Offering and led IT through establishments of quality and governance processes necessary to attain Sarbanes-Oxley compliance. • Customer facing solutions - Developed customer facing Web systems for customer base of university, corporate and government customers. Partnered with corporate, business and functional leaders to introduce scalable Web and ERP applications for external customer use. Working with head of client support, established scalable global customer support solution leveraging a supplier-partner in the US and Europe. • IT transformation - Led IT organization using best-in-class processes, winning national InformationWeek 500 ranking. Established state-of-the art customer support solution that integrated CRM systems, social media, collaboration solutions and call center solution.• Navigating new opportunities – Leveraging both strong business acumen and technology leadership, selected and developed a leadership team that navigated significant change in company size and structure.