John Langlois Email & Phone Number

Gadsden, Al, Us

Gadsden, Alabama, United States

Walker Baptist Medical Center, Jasper, Al

Accountable for administration and management of a 267-bed acute care facility which includes Adult and Geriatric Psych, Intensive Outpatient Program, and Outpatient Specialty Clinics. Responsibilities encompassed operations, clinical and fiscal management with emphasis on driving new business, safety, patient outcomes/satisfaction and financial results. Held full fiscal accountability for EBIDTA, growth & quality.Key Operational Successes▬▬▬▬▬▬▬▬▬▬✓ Successfully executed the joint venture between Tenet & Baptist Health consisting of 5 acute care hospitals and over 87 managed/owned physician practices. ✓ Attained the #1 overall ranking out of 77 hospitals nationwide in the final Tenet Balanced Scorecard which consists of 5 pillars (Cost, Growth, Quality, Service & People).✓ Ranked 1/15 hospitals in the State to receive an “A” rating on Leapfrog Quality Survey. ✓ Ranked 1/7 hospitals in Alabama to meet project Hospital Engagement Network (HEN).✓ Relocated the Patient Registration which improved both the flow and overall patient satisfaction.✓ Led the Market in both physician and employee satisfaction.Select Clinical Achievements▬▬▬▬▬▬▬▬▬▬✓ Ranked #1 in the Birmingham market for Patient Satisfaction. ✓ Increased admissions 2.2% in a flat market and grew Net income 253%.✓ Expanded our existing service line to include Detox services. ✓ Due to the loss of 340(b) pharmacy pricing, managed the transition of our hospital-based Cancer Center to an independent physician group allowing this vital service to remain in the community. ✓ Successfully recruited two primary physicians, an Orthopedic Surgeon, a General Surgeon & 2 hospitalists, FY2016. ✓ Secured capital funding for an Operating Room expansion, the acquisition of a new Da Vinci XI robot, and expansion and update of the Women’s Unit.✓ Achieved American Heart Association “Get with the Guidelines” Gold Award, 2016. Financial/Fiscal Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Exceeded budget EBITDA, FY2016.

Walker Baptist Medical Center, Jasper, Al

Oversaw the overall operations of the hospital while still maintaining the duties of CFO. ✓ Successfully completed both duties and further developed physician and community relations. ✓ Created a Hospital Advisory Board which consists of key members of the community including prominent business owners, local and state politicians, and key members from the local school systems.

Walker Baptist Medical Center, Jasper, Al

Provided management oversight and executive decision making to control all financial aspects and accounting processes for this for this 267-bed acute care facility which includes Adult and Geriatric Psych, Intensive Outpatient Program, and Outpatient Specialty Clinics. Emphasis on growing top line revenue through the implementation of process improvements and best practices. Key Operational Successes▬▬▬▬▬▬▬▬▬▬✓ Served as a loyal leader to bring the CEO’s ideas to reality and to advise the CEO on innovations, growth strategy, and financial status related to day-to-day operations. ✓ Consistently monitored controllable costs to volume which resulted in significant positive cost/case variances to both budget and year-over-year improvements for two consecutive years.✓ Implemented new case management processes to lower inpatient ancillary charges and where appropriate, rescheduled as an outpatient procedure.✓ Part of a multidisciplinary team to improve and consolidate the admissions process resulting in a more streamlined process.✓ Improved Net Revenue year-over-year by working closely with financial counselors to maximize front-end collections.Select Clinical Achievements▬▬▬▬▬▬▬▬▬▬✓ Helped admission growth by identifying market share opportunities and securing resources.✓ Opened new service lines and programs including Dialysis and Stroke.✓ Brought Rehab services in-house resulting in $XXK yearly savings.✓ Participated in daily patient rounds by leadership team to improve patient satisfaction and address safety concerns by the staff.Financial/Fiscal Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Facilitated volume and revenue growth through effective marketing and new program development. Instrumental in creating the support structure to facilitate Net Income growth 252%.

Citizens Baptist Medical Center, Talladega, Al

Provided financial oversight and leadership for a non-profit medical center with 122 beds. Responsibilities included safeguarding hospital assets, meeting financial targets by managing expenses to expected revenues, and ensuring hospital financial statements were prepared and maintained in accordance with GAAP. Emphasis on ensuring compliance with company accounting policies and procedures, as well as maintaining internal controls that were effective in design and application. Cost Control Initiatives▬▬▬▬▬▬▬▬✓ Decreased salary wages and benefits (SWB) as a % of Net Collectible Revenues (NCR) from 54.64% in FY 09 to 50.52% in FY 11.✓ Reduced supplies as a % of Net Revenues (NR) from 9.94% to 9.02%.✓ Shrunk overall controllable expenses over $XMM in FY 11 compared to FY 2009.Growth Initiatives▬▬▬▬▬▬✓ Assisted the CEO implementing strategic business plans that promoted growth.✓ Directly assisted in the recruitment of GI, Family Practitioner, OB/GYN and replacement ENT.✓ Implemented growth strategies for Home Health Agency (HHA) resulting in an 18% YOY growth from FY 09 to FY 10 and a 10% YOY growth from FY 10 to FY 11.✓ Oversaw launch of a new Sleep Lab & new DME services.Net Revenue Initiatives▬▬▬▬▬▬▬▬✓ Implemented steps to reduce transfer Diagnostic Related Group (DRG) impact.✓ Worked with Radiology and Case Management to ensure appropriate settings for Inpatient MRIs and CTs.✓ Improved YOY point of service (POS) cash collections by 14% from FY 10 to FY 11.Overall Impact▬▬▬▬▬✓ Net Income Trend FY 09 $1,852K, FY 10 $5,204K, FY 11 $3,773K. Exceeded FY 11 budget by $1,246K.Notable Accomplishments▬▬▬▬▬▬▬▬▬▬✓ Acted as Interim Administrator in 2010 while maintaining full CFO duties.✓ Helped identify, interview and hire a new CEO for the organization.✓ Scored better than “Best in Class” and Baptist Health Overall in employee satisfaction categories including Organizational Effectiveness, Recognition/Career Advancement & Supervisory Management.

White County Community Hospital, Sparta, Tn

Transferred to spearhead the turnaround of operations. Provided management and executive decision making to control all financial aspects & accounting processes which included Swing Beds, Intensive Outpatient Program & Outpatient Specialty Clinics.Key Operational Successes▬▬▬▬▬▬▬▬▬▬✓ Maintained open lines of communication with the Board of Directors to bring the Board's ideas to reality and to advise on innovations, growth strategy & financial status.✓ Instrumental in creating the support structure to facilitate 8.4% EBITDA growth.✓ Participated in the securing of a federal grant to assist local residents with diabetes.✓ Established new point of service incentive program for both the hospital & clinics.✓ Renegotiated hospital-based physician contracts.Select Clinical Achievements▬▬▬▬▬▬▬▬▬▬✓ Successfully obtained Certificate of Need for services including Lithotripsy, Swing Beds & full-time MR service.✓ Assisted CEO in the recruitment of physician specialties including an Otolaryngologist, General/Thoracic Surgeon, Urologist, Podiatrist & Pulmonology/Critical Care.✓ Obtained capital to completely overhaul the Radiology department, including a new building to house MR & CT.✓ Relocated & expanded outpatient Physical Therapy increasing utilizations by 23%.✓ Implemented an overall 21% rate reduction primarily in outpatient area to reduce outmigration.✓ Initiated new Cardiac Rehab service line.Financial/Fiscal Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬✓ National Community Health Systems CFO Award for Outstanding Accomplishment, 2006.✓ Achieved significant improvements in Business Office measurements including Cash as a % of Net Revenue (NR) up from 99.5% to 106.5% YTD 2007; Net A/R days down from 52 to 47; Bad Debt as a % of NR down from 9.8% to 9.2%; Point of Service collections for SP increased 53.63% to 2nd best in Group IV. ✓ Recorded the highest score of any Group IV facility on the Sarbanes Oxley audit, 2009.✓ Reduced unbilled days from 5 days to 1.2 days.

Volunteer Community Hospital, Martin, Tn

Provided executive leadership in guiding this 100-bed for-profit acute care facility to record levels of profitability. Directed all financial aspects and accounting processes, as well as all financial affairs of the company including Accounting, Medical Records, Laboratory, Radiology, Materials Management, Budgeting & Reimbursement, Case Management, Data Processing, Admissions, Compliance, Communications, Business Office, Payroll, and Clinics. Reported directly to the CEO and held full fiscal accountability for EBIDTA.Key Operational Successes▬▬▬▬▬▬▬▬▬▬✓ Assisted in successfully transitioning the facility to a new IS platform. ✓ Completed a system-wide reengineering project resulting in a reduction of 23 FTEs without reducing current level of services. Implemented new review processes for department heads, and incorporated incentives for cost control, quality controls, and revenue enhancement. ✓ Successfully renegotiated or eliminated 10 of the top 12 managed care contracts. Signed two new contracts increasing total covered lives by 8% from the prior year. Financial/Fiscal Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Reduced days in outstanding accounts receivable by 18%. ✓ Reduced unbilled days from 8 days to 3.2 days. ✓ Participated in a complete system-wide charge master review. ✓ Worked with State and Federal legislators to increase Medicaid funding. ✓ Bottom line results included FY2003: 21% EBITDA margin (FY2002 had a negative EBITDA margin) and FY2004 17% EBITDA Margin YTD. Select Clinical Achievements▬▬▬▬▬▬▬▬▬▬✓ Consolidated the Registration area to improve patient flow. ✓ Replaced existing MRI with new 1.5T unit and instituted new Angiography service. ✓ Established new POS incentive program for the hospital and clinics to ensure co-pays and deductibles were paid at the hospital.✓ Assisted CEO in recruiting of a General Surgeon and new Radiology group.

Hayti, Mo

Responsible for financial performance and delivery of professional services for this community-based 197-bed acute care/skilled nursing home facility. Accountabilities included Cash Management, Accounting, Medical Records, Laboratory, Radiology, Materials Management, Budgeting & Reimbursement, Case Management, Data Processing, Admissions, Compliance, Communications, Business Office, Payroll, and Clinics. Reported to the CEO bearing full fiscal accountability for net income.Key Operational Successes▬▬▬▬▬▬▬▬▬▬✓ Through reengineering & process evaluation, reduced direct expenses by over $85,000/month while still maintaining our full complement of services.✓ Reengineered 7 departments resulting in improved productivity while eliminating 12 FTEs.✓ Implemented new review processes for department heads, incorporated incentives for cost control, quality controls & revenue enhancement.✓ Improved employee steerage for healthcare services into our facility saving the system over 60% from comparable services performed in other facilities.Select Clinical Achievements▬▬▬▬▬▬▬▬▬▬✓ Initiated conversion of the entire facility to all private rooms.✓ Successfully recruited physician specialists including an Orthopedic Surgeon, General Surgeon, Otolaryngologist (ENT), three Internal Medicine Doctors & a Podiatrist.✓ Renegotiated all hospital-based physician contracts to better align incentives resulting in an 18% increase in physician productivity.✓ Participated in implementing clinical pathways resulting in savings to the institution of approximately $100,000 per year.✓ Implemented 3 new service lines into the system including Pain Management, Hospice & DirectTest.Financial/Fiscal Accomplishments▬▬▬▬▬▬▬▬▬▬▬▬✓ Reduced days in outstanding accounts receivable by 27%.✓ Revamped the entire budget process to promote departmental participation & accountability. Resulted in a 40% increase in system net income for the year ended December 31, 2001 and 30% increase in FY 2002.

St. Louis, Mo

Assumed a leadership position to champion the growth and development of this diversified healthcare management company. Emphasis on business development initiatives, client relationships, contract administration, business intelligence & data analytics. Select Accomplishments▬▬▬▬▬▬▬▬▬✓ Generated first year new billings of over $400K.✓ Performed profitability analysis of existing managed care and commercial-based contracts. Developed profitable Per Diem, DRG, ASC, APG, etc. based proposals and base rates.✓ Participated in revenue enhancement procedure analysis to increase net revenue while minimizing changes in total gross revenue and contractual analysis.✓ Outsourced complete reimbursement business office functions including the preparation of monthly and year-end contractuals to streamline the process.✓ Conducted speaking engagements on current regulations.Key Business Intelligence & Data Analytics Initiatives ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬✓ Conducted in-depth analyses of BBA regulatory changes and their impact to operations and revenue streams (e.g. APCs, SNF Consolidated Billing, SNK PPS, HHA Interim Reimbursement to PPS, etc.)✓ Executed analysis of OIG Workplan compliance issues for health care providers.✓ Performed a feasibility study & developed & oversaw critical success factors for a joint venture between a hospital & cardiology group for a new heart hospital.✓ Completed analysis of the full implementation of Physician RBRVS, and related hospital-based, ASC based, or physician office-based reimbursement implications.✓ Conducted extensive analysis of hospital-based vs. freestanding implications for Home Health Agencies, Skilled Nursing Facilities, Physician Clinics & Ambulatory Surgery Centers.✓ Generated Compilation, Review, and Optimization of Medicare, Medicaid, and Blue Cross cost reports. ✓ Directed financial impact analyses on various medical education reimbursement alternatives, as well as consulting clients revolving around IL 372.