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John Lim is a Director of Operations and Services at Fixl Automotive. Colleagues describe him as "The brightest and the best !!!"
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Director Of Operations And ServicesFixl Automotive Sep 2021 - Present -
Business Operations ManagerWebinarinc Apr 2021 - Sep 2021Boca Raton, Florida, United States- Meet with the Software Developer to improve/enhance functionality and User Experience- Meet with various departments to ensure projects are progressing as scheduled and projects are meeting their deadline- Talk to clients and staff to review software functionality and solicit feedback for enhancements and future development- Client Relations/Retention meet with clients to ensure utilization of products and services provided- New client onboarding – ensure that every client is… Show more - Meet with the Software Developer to improve/enhance functionality and User Experience- Meet with various departments to ensure projects are progressing as scheduled and projects are meeting their deadline- Talk to clients and staff to review software functionality and solicit feedback for enhancements and future development- Client Relations/Retention meet with clients to ensure utilization of products and services provided- New client onboarding – ensure that every client is set up with the proper access and training to effectively use the products and services - Accounting, review expense, accounts receivable and payroll Show less -
Director Of Store Operations And MarketingGateway Kia Sep 2019 - Mar 2021Warrington, Pennsylvania, United States- Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through dealership… Show more - Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through dealership culture- Work with Franchise Representative to optimize market share and inventory levels- Maintain proper inventory levels to maximize sales volume, increase profitability and lower floor plan expense- Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.- Resolves any customer complaints that department managers are unable to rectify Show less -
Director Of Marketing And TechnologyKelly Automotive Group Aug 2010 - Sep 2019Emmaus, Pennsylvania, United States- Partner and collaborate with the Advertising Agency and Third-Party vendor listings to optimize performance and lower cost of Acquisition- Oversee the Business Development Center to ensure quality of response and KPI goals are met- Partner with the General Managers in planning and execution of initiatives- Source and secure the best software and technology solutions for the business needs and demands
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General ManagerKelly Chrysler Dodge Jeep Ram Mitsubishi Riskfree Aug 2010 - Apr 2017Emmaus, Pennsylvania, United States- Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through dealership… Show more - Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through dealership culture- Work with Franchise Representative to optimize market share and inventory levels- Maintain proper inventory levels to maximize sales volume, increase profitability and lower floor plan expense- Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.- Resolves any customer complaints that department managers are unable to rectify Show less
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General ManagerKelly Nissan Of Route 33 Aug 2010 - Nov 2016Easton, Pennsylvania, United States- Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through… Show more - Determine monthly and yearly forecasts in terms of unit sales, gross profit objectives, and departmental profits. - Review critical metrics daily for every department and make necessary adjustments to increase production- Collaborate with the marketing agency and partners to create the best overall strategy that can help the dealership meets it goals.- Hire, mentor and monitor the performance of all department heads- Maintain superior customer service (CSI) through dealership culture- Work with Franchise Representative to optimize market share and inventory levels- Maintain proper inventory levels to maximize sales volume, increase profitability and lower floor plan expense- Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably- Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.- Resolves any customer complaints that department managers are unable to rectify* Aug 2010 - January 2011 - Product Specialist* January 2011 - March 2013 - Sales manager and Finance Manager* March 2013 - September 2013 General Sales Manager* Sept 2013 - November 2016 General Manager Show less
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Store ManagerThe Home Depot Jul 2001 - Aug 2010Bethlehem, Pennsylvania, United States- Manage and monitor the Store's P&L ensure profitability- Execute core focus customer service, in-stock, and store appearance- coaching and developing associates to drive sales through providing great customer service, resolving people issues- Utilize financial and store reports to identify operational opportunities, monitoring market trends and competition- Executing effective game plans to consistently improve in all areas. - Effectively communicate the company's retail… Show more - Manage and monitor the Store's P&L ensure profitability- Execute core focus customer service, in-stock, and store appearance- coaching and developing associates to drive sales through providing great customer service, resolving people issues- Utilize financial and store reports to identify operational opportunities, monitoring market trends and competition- Executing effective game plans to consistently improve in all areas. - Effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up- Taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business- Regular store walks, town hall meetings and staff meetings with associates- Develop leaders and build a deep talent bench for store leadership positions Show less
Frequently Asked Questions about John Lim
What company does John Lim work for?
John Lim works for Fixl Automotive
What is John Lim's role at the current company?
John Lim's current role is Director of Operations and Services.
What is John Lim's email address?
John Lim's email address is jl****@****inc.com
What is John Lim's direct phone number?
John Lim's direct phone number is +161025*****
Not the John Lim you were looking for?
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2paccar.com, uw.edu
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2thomsonreuters.com, gmail.com
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2salesforce.com, salesforce.com
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3gmail.com, dionex.com, thermofisher.com
8 +140820XXXXX
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5uchicago.edu, noblenetwork.org, gmail.com, chicagobooth.edu, bcg.com
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