Working in the Downstream & Renewables CIO Office to develop IT strategies spanning the different Classes of Business (e.g. Mobility, Trading & Supply), partnering with internal & external stakeholders to identify the opportunities to support our Powering Progress strategy. Driving the integration of the IT operating model processes & solutions, identify new opportunities and supporting the management of our IT assets.Leading a project to manage the Assurance programmes on IT Assets, exceeding compliance targets whilst delivering year on year continuous improvements with driving insights from data, implementing digitalised dashboards and streamlined processes whilst working across organisational boundaries to drive standardisation and FTE reductions.Initiating and delivering a Group-wide programme to leverage greater value from our external consulting partners and drive the “Learner Mindset” for Shell colleagues by organising webinars, conferences and External Insights knowledge sharing.

Development and execution of strategic roadmaps for 2 SAP ERPs and ERPs and connected Finance & Tax systems, requiring alignment with multiple senior stakeholders and integration with different trading platforms.Project managed multiple demand funnels, set prioritisations, drove steering committees & stakeholder engagements, negotiated & tracked IT budgets and ensured compliance with legal & fiscal requirements.Developed innovative solutions utilising existing technology for business requirements such as: Access Management and Trader Leave, using Agile methodology.Built and managed a global team of 30+ individuals with different skill sets to meet the demand backlog.Improved the enhancement process, led the early adoption of Azure DevOps resulting in more transparency with clear accountabilities and improved stakeholder engagement on the demand requests.Led my team in a SAP Analytics Hackathon, drove and supported my team’s personal development resulting in an award-winning automated reporting solution implemented by the business

Developed the Finance Reporting IT Strategy using data insights to enable increased focus on managing portfolio costs and value generation & benefits.Managed the IT planning cycles across different business portfolios, reviewed and challenged senior stakeholders on proposed investment decisions and reprioritised projects.

Delivered the first strategic roadmap for Indirect Tax data, established steering committees and global natural teams to collate business requirements, assess process maturity and steered data initiatives.Initiated projects to deliver value and efficiencies, rationalising IT tools and reducing processing time.Pioneered the development and implementation of first Data Quality Standards for Tax resulting in increased right first time transactions and process efficiencies.Managed an innovative pilot project to validate the quality of ERP data against European Government databases, delivered increased accuracy and created audit defence records.Established and managed virtual teams in Manila & Chennai handling Tax data and data quality tools

Led the End-to-End IT management of 4 Enterprise systems to meet internal and external Governance Risk & Assurance reporting requirements.Led the design and implementation of the Fountain Assurance system across the Enterprise, working across organisational boundaries and external stakeholders.Created the Global Applications Support Team, recruited, developed and coached staff, enabled increased scope and value generation from IT solutions.Identified opportunity to harvest existing IT assets, established cross business relationships and partnered with them in the analysis, design and development phases.Continuous Improvement – completed my own Lean Sigma certification and the subsequent coaching of team members with multiple CI initiatives.

Prepared the annual Operating Plans, performed the analysis and dissemination of Management Information to the Downstream Leadership Team.Analysed and implemented new business processes and controls for Management Information, Capex approvals and budget process.

Led the development of an innovative tax knowledge management system for corporate transactions, performed extensive business requirements analysis, solution design and implementation strategy.Managed a portfolio of in-house and third-party systems providing tax & legal news, current awareness, legislation and case law and created a strategy for rationalisation and increased business value.

Established and built a dedicated technology group for the UK Tax practice and developed the IT strategies.Pioneered the design and implementation of a suite of in-house Knowledge Management solutions using an agile methodology.Developed a learning programme to successfully navigate the considerable change management challenges with the transition from hard copy centralised dissemination to digital collaboration.Delivered the first digitalised system managing professional risk and compliance requirements.Led a number of innovative collaboration projects with external publishers (e.g. Lexis Nexis) on their first electronic publishing application and integration with in-house applications.Headed an innovative, time critical project for the Financial Times to develop a Budget Day tax “app”.

Led the End-to-End IT management of a portfolio of tax software applications, performed commercial negotiations, implementations, support, training and the continuous change management process to ensure compliance with legal & fiscal requirements.Established user groups, project boards and engagements with senior partners to analyse the business requirements, new legislation and maximise the value of the investment in ITManaged a portfolio of Corporate, Personal and Partnership clients providing tax compliance and advisory services.