John Lou Email & Phone Number

California, United States

- Collaborated with engineering leaders to adopt AI copilot GitHub across 5000 software engineers- Managed team of Technical Program Managers, coaching agile, career, and AI-project management tools. - Orchestrated end-to-end execution of a $3M cloud migration program for HR and Financial systems to on-premises servers, ensuring seamless transition and minimal disruptions for 500,000 employee records.• Improved planning and delivery by 30% for a portfolio of strategic engines. Accomplished through revamping business intake, product alignment, and engineering/QA workflows across 10 nations.• Developed new program structure for 3 UIs, 4 engines, and 3 cloud ERP/CRM teams. Improving product, project, and engineering management collaboration by 60%.• Owned the communication with globally dispersed business, sales, and marketing leadership teams. Becoming the trusted source of truth.

California, United States

- Successfully delivered the first 3 Amazon Music Partnerships, working cross-organizationally with global product, marketing, user experience, business development, and engineering teams.- Pioneered partnership charters, tools, SDLC, and agile methods for Amazon Music, building the framework to deliver 30% faster.- Program & defacto Product management of integration with accounting systems for 10 Products within Amazon Music, spearheading 3-5 concurrent data engineering projects at the same time

Greater Chicago Area

- Led 5 project managers in IoT and Unsupervised ML, focusing on clustering algorithms to detect anomalies in sensor data from critical hardware and report to external partners.- Developed and coached comprehensive system-level technical designs, aligning with product technical roadmaps and technical strategy.

Greater Chicago Area

- Directed the successful deployment of a new digital video platform for partners managing video streaming Protocol transmission, CDN, DRM, and CTV/OTT. Spanning across 8 consumer streaming apps such as Roku, web & mobile, gaming consoles, and LG SmartTV. Resulting in transition of 40M customers from physical to digital streaming.- Coached and developed a team of TPMs in effective communication problem-solving, relationship based client services, and technical partnership management. While strengthening the team's technical proficiency in cloud data transfer principles, standard SQL queries, Elasticsearch event log analysis, REST API triage, and tableau BI dashboard creation for clients.- Managed clear and transparent monthly + quarterly reporting to C-level & Senior Leadership for internal and external stakeholders. Articulating, visualizing, and documenting the status, issues, and risks of strategic partnerships.

Greater Philadelphia Area

- Partnered with data scientists to develop a recommendation engine that utilizes survival analysis to infer patterns, and supervised machine learning to drive feature development in call-center tech, IVR, self-service app/portals, and customer experience NPS analytics- Partnered with wells fargo to create synergy between ESL(Dota2) and Taylor Swift 1984 tour to determine customer experience analytics on surprise & delight campaigns.- Evangelized process Improvements to adopt tools like Jira, Confluence, Asana and coached processes of agile, SAfe, and Kanban for 3 engineering departments.- Managed the Video-on-Demand and Pay-per-view apps across 3 engineering teams for 54% of cable TV in United States.

Greater Philadelphia Area

Learned all that is needed about how to turn traditional manual engines and convert to SQL DBs which can be reutilized for consumer apps

Mount Laurel Nj

Developed web services which ran across multiple APIs.