John Lynd Email & Phone Number

New York, United States

New York, United States

Brooklyn, New York, United States

Our mission is to support the proliferation and advancement of community music in New York through accessible space, leadership resources, and partnerships.

Brooklyn, New York, United States

Developed donor scoring models and data-driven individual giving strategies in tandem with the individual giving officerCreated custom salesforce objects and workflows to improve engagement with elected officials and tracking institutional giving opportunities. Managed the timely acknowledgement of fundraising gifts and assured accurate booking of pledges, matched gifts, and planned gifts, ensuring data integrity and hygiene for $2mm fundraising budgetProduced intuitive reports and dashboards that supported data-driven decision making Worked cross-functionally with development, marketing, and events department to build IT infrastructure and support tools including Salesforce CRM administration and project management software implementation

Brooklyn, New York, United States

(Laid off due to reduction in force)Designed creator compensation workflows for the pilot program of a new Amazon Music product, resulting in a streamlined payment process and on-time artist paymentsDeveloped a Salesforce strategy for contract lifecycle management, efficiently monitoring a $5mm creator compensation budget and reducing contract lifecycle handling time while minimizing defectsCreated Standard Operating Procedures (SOPs) and training resources for a remote scaled operations team, ensuring consistent and high-quality performance

New York, New York, United States

Led internal knowledge management and employee communication strategy for a 150 FTE digital division within a large series D biomanufacturing startup; drove adoption of company wiki with office hours, training videos, 1:1 sessions with team-leads and user-friendly templatesProduced intuitive reports and dashboards on employee hiring pipeline and workforce population that supported data-driven decision making and developed new hire onboarding materialsImplemented culture and belonging programs and created an employee DEI resource center.

Greater New York City Area

Managed operations for three global startup business programs, including budget forecasting and tracking for a $6mm budgetCollaborated with business development managers and AWS legal to draft Third-Party (3P) Organization Partnership and 3P Event Sponsorship legal agreements.Developed mechanisms to improve budget forecasting, SLAs, and stakeholder experience.Implemented a scoring model to evaluate the ROI of 3P organization partnerships.

Greater New York City Area

Owned the customer experience and day-to-day operations of the AWS Loft - NY, including managing onsite team, $3.4mm budget, vendor relationships, and registration/check-in systemsManaged the events calendar, vetted inbound requests, and scheduled events; Planned and executed approximately 300 events annually coordinating with internal teams, vendors, and AWS customersIncreased total onsite attendance 22% YoY (2018: 35,143 / 2019: 43,168)

Greater New York City Area

Ensured that the Hayes Theater, Tony Kiser Theater, McGinn-Cazale Theater, and Second Stage office buildings and their services met the needs of Second Stage Theater and its patronsMaintained budgets and tracked vendor paymentsLiaised with and monitored work for all maintenance contractor and vendor relationshipsCoordinated the theater staff on requirements for each production including safety training, fire trainingand necessary show permits

The National Opera Center

Maintained three event spaces, overseeing over 1,400 performances, auditions, and recording sessions annually.Served as the chief recording engineer, managing over 20 recordings per month.Supervised a team of 8 customer service associates responsible for scheduling bookings, assisting clients, and preparing event spaces.

Greater New York City Area

Greater New York City Area

Supervise backstage and onstage operations for Merkin Concert Hall rehearsals and eventsAssist with load-in and load-out of event set pieces and technical equipmentCollaborate with event organizers to address outstanding event details

Crane School Of Music

Assisted the facilities manager with the maintenance of 3 performance spaces supporting over 500performances annuallyManaged payroll and scheduling for a staff of 16 student employeesCoordinated the scheduling of roughly 300 student recitals annuallyTrained crew members in backstage safety procedures, stage etiquette, and theater maintenance

Potsdam, Ny

Crane School Of Music

Crane School Of Music

Trained crewmembers; maintained performances spaces; assisted with payroll reporting; lived in music complex; corresponded with event organizers; updated shadowbox displays; assisted with office scheduling; Reported to Facilities Manager.