With more than 45 years experience John's working life has continually involved communication with others. First via the printed word as a tradesman in book printing, then as a production manager in medium to large enterprises and more recently via software. He has published industry specific titles and delivered technology topics to groups both large and small.More recently, People Management, Process Management, Process Improvement, Mentoring and a passion for helping small business owners are all part of his present and future goals.His favourite saying:The glass is always half full, unless of course you are contemplating a half empty glass of wine.