Claims Consultant
Monitor Administrators
Kloof Durban
Call centre agentLiaison from Broker, Client, Suppliers etc25-50 Call Queries per dayAll Client Queries including but not limited to: (Reasons for decline, Policy wording, Turn Around Times, Courier related, Device selection Excesses Etc)Claims HandlingInvestigateCompile missing information required from Client (I.e – Affidavits, Contract Summaries, etc, ID Documentation)Communicate with client by means of Call, Text, Email or FaxEnsure client claim is resolved… Show more Call centre agentLiaison from Broker, Client, Suppliers etc25-50 Call Queries per dayAll Client Queries including but not limited to: (Reasons for decline, Policy wording, Turn Around Times, Courier related, Device selection Excesses Etc)Claims HandlingInvestigateCompile missing information required from Client (I.e – Affidavits, Contract Summaries, etc, ID Documentation)Communicate with client by means of Call, Text, Email or FaxEnsure client claim is resolved as per company policyOmbudsman ComplaintsInvestigateMaintain the decline OR Overturn the claim based on your investigation of the information received and collected. Show less