John Mak's Location
Greater Chicago Area, United States
John Mak's Contact Details
John Mak work email
- Valid
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John Mak personal email
n/a
About John Mak
A dedicated, hands-on, result oriented professional with 25+ years managerial experience in Information Technology as solutions director, project / program mgr., software quality assurance-auditor, project team lead, front door process and process Improvement, IT operations, business and systems analyst, voice and data communications mgr., with strong financial and business acumen.
John Mak's Current Company Details
IT Project Management
John Mak Work Experience Details
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Senior Tech Project Manager Of Tp&E Technology Planning & Engineering (1/2009 – 3/2016)At&T Jan 2009 - Mar 2016Hoffman Estates, Il• Experienced professional implementing X86 lease roll projects successfully replacing Data Center servers with physical, VM and cloud servers for approximately 30 LR VPMO projects per year. Consistently exceeded target return rate of 80-85% with yearly results of 92-100%. • Projects included managing design review and approval, server installs and IT builds, client application install and testing, go-live certification, client migration and decommission of leased and owned servers. -
Software Quality Assurance (Sqa) Manager It Spe (04/2005 –12/2008)At&T Apr 2005 - Dec 2008Hoffman Estates, Il• Conducted SQA compliance audits to ensure IT SPE organization followed SDLC Software Development Life Cycle process in delivering IT projects. • SQA team leader instrumental in designing, developing and testing SQA tool, reviewed SQA audit results with client project teams to incorporate areas for process improvement.
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Senior Business Manager (05/2004 –03/2005)At&T May 2004 - Mar 2005Hoffman Estates, Il• Developed Front Door Process tool, implemented and managed the FDP for all project requests. • Managed weekly calls with the leadership team to review, approve and prioritize project requests. • Designed and implemented process improvement templates and procedures to support FDP and delivery of IT projects.
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Sr. Project / Program Manager Ecre Corporate Real Estate (10/2000 – 04/2004)At&T Oct 2000 - Apr 2004Chicago, Il• Program Manager for consolidating Environmental Management systems for SBC, Pac Bell and Ameritech. Gathered requirements, designed systems, managed development, testing and system implementation. • Team lead developing eCRE Software Process Improvement (SPI) plan and implemented eVista/Artemis as standard project management reporting tool for eCRE. • Managed IT help desk including configuration and deployment of new and replacement assets.
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Solutions Director For Procurement And Cre Of Ameritech (10/1998 –09/2000)Alternative Resource Corporation Oct 1998 - Sep 2000Hoffman Estates, IlSolutions Director of IT responsible for providing and managing IT solutions and projects for Procurement and Shared Services departments of Ameritech Corporation by:• Eliciting and understanding clients requirements and expectations, analyzing their business requests, developing business strategies and solutions to meet their needs• Supported business units with business case development for technology driven solutions• Managed all project requests through project office life cycle including managing financials and timelines. • Developed agenda and managed monthly meetings with client leadership team and IT resources to review new projects requests and current project status. • Designed and implemented IT help desk and asset management solution for business unit organizations. • Managed and implemented replacement of new Fleet Management system M4 to Ameritech including installing and upgrading IT assets in all Midwest garages.
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Project Manager @ Alternative Resources Corporation Apr 98 – Sep 98Alternative Resources Corporation Apr 1998 - Sep 1998Riverwoods, IlProject Manager for implementation of Help Desk and Customer Call Center • Analyzed client’s help desk requirements and documented business process flows.• Developed project plan and executed installation of Peregrine Service Center help desk software system.• Tailored help desk software, documented and trained users in use of help desk system.• Implemented and configured new ACD and phone system. -
It Relocation Project Manager At Reltec Corporation Sep 97 – Apr 98Alternative Resources Corporation Sep 1997 - Apr 1998Franklin Park, IlIT Relocation Project – RELTEC facilities 250+ office relocation to Warrenville and plant relocation to Bensenville• Designed MS project relocation plan for all IT related equipment including data center, file servers, all PC systems and all voice and data communications equipment. • Designed and managed RFP for LAN network buildout and RFP for new phone system.• Represented RELTEC IT in new facilities construction meetings, designed and coordinated building of data center, communications room and user workstations including electrical, physical and cabling requirements. • Managed vendor purchase orders and contracts associated with IT relocation plan.• Directed physical move and installation of all IT and communications equipment into new facilities.
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Mapics Systems Consultant At Cfm Corporation Mar 96 – Sep 97Alternative Resources Corporation Mar 1996 - Sep 1997Bridgeview, IlProject – Manage installation and user training of MAPICS (Manufacturing Accounting Purchase Inventory Control Systems) applications for Chicago Finished Metals Corporation • Reviewed client business requirements, designed and managed tailoring of MAPICS to fit client’s needs• Installed and led training program of MAPICS applications on AS400 system• Installed Ultimics stock locator system including bar code readers and printer stations in multiple plants• Managed conversion of data to MAPICS files for all applications and implemented business systems controls
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Consultant – Business Systems Analyst At Stimsonite Corporation Jan 93 – Mar 96Stimsonite Corporation Jan 1993 - Mar 1996Niles, Il• Upgraded AS400 hardware and software systems saving $250,000, resulting in 50% savings. • Coordinated, executed IT system merger plan for migrating Stimsonite and Pavemark Corp into one entity • Lead auditor, document control coordinator and trainer for ISO 9000 implementation. • Designed and executed 4 Phase PC project implementation plans, coordination of LAN admin of 100 node Novell 3.11 network providing windowed environment and connectivity to AS400 system. • PC H/W, S/W selection and vendor negotiation, asset management, network cabling design and installation and end user support and training in use of PC’s and LAN• Supported and negotiated all voice and data communications resulting in 40% annual savings
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Mis Manager Of Operations And Network Administration – Life Fitness Feb 88 – Jan 93Life Fitness Feb 1988 - Jan 1993Franklin Park, IlMIS Operations Manager supporting IT Operations for 500 users on IBM AS400 and RS6000. Supervised 6 employees and managed $3M annual budget. • Installed network, midrange access and phone system for new inventory and shipping warehouse• Designed bar code application for implementing inventory control system critical for new warehouse • Deployed 35 laptops to field sales reps for accessing data, entering orders and increase communications• Created service contract to support divested business unit resulting in $180,000 in annual revenue• Negotiated new hardware and software purchases resulting in $150,000 in annual savings
John Mak Skills
Cross Functional Team Leadership
John Mak Education Details
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At&T EducationInformation Technology Project Management -
Accounting
Frequently Asked Questions about John Mak
What is John Mak's role at the current company?
John Mak's current role is IT Project Management.
What is John Mak's email address?
John Mak's email address is jo****@****att.com
What schools did John Mak attend?
John Mak attended At&t Education, University Of Illinois Urbana-Champaign.
What skills is John Mak known for?
John Mak has skills like Cross Functional Team Leadership.
Not the John Mak you were looking for?
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4xtremeconsulting.com, xtremeconsulting.com, bpcs.com, bpcs.com
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John Mak
Senior Principal Software Engineer In Test, Vault Platform At Veeva SystemsSan Francisco Bay Area1veeva.com -
1gmail.com
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2att.net, pwc.com
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