Evaluates and manages dispatch team performance and trends in accomplishing various objectives, prepares reports on the results of specific activities, and initiates corrective actions to resolve undesirable variances in performance•Performs needs analysis for placement and scheduling based on business trends and operational input•Processes and manages weekly employee status reports•Works with Operations, Claims, and HR to clear employee holds•Oversees scheduling of all employee certification’s, drug tests, yearly physicals, and biannual functionals•Manages and tracks employee referral program•Works in conjunction with payroll to process and review time sheets on the weekly basis•Maintain employee staffing pool•Coordinates termination meetings between operations and employee relations personnel•Communicates all staffing needs with recruitment•Ensures staffing levels on all rigs are maintained based on client guidelines•Ensure client certification compliances are met by Sodexo staff•Identifies, develops and recommends the revision of internal standards, policies, operating procedures and new programs to improve efficiency and provide staff with clear and concise written guidelines