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John Martinez Email & Phone Number
Customer Experience Manager
at
Onlinecomponents.com
1 work email found
@onlinecomponents.com
LinkedIn matched
4 data sources
Profile completeness 86%
Current company
Role
Customer Experience Manager
Location
Phoenix, Arizona, United States
Company size
Who is John Martinez? Overview
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Quick answer
John Martinez is listed as Customer Experience Manager at Onlinecomponents.com, a company with 37 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at onlinecomponents.com and a matched LinkedIn profile for John Martinez.
John Martinez previously worked as Customer Success Manager at Onlinecomponents.Com and Operations Manager at Nexa. John Martinez holds Associate'S Degree, Business Administration And Management, General from Estrella Mountain Community College.
Company email context
Email format at Onlinecomponents.com
This section adds company-level context without repeating John Martinez's masked contact details.
{first}@onlinecomponents.com
89% confidence
AeroLeads found 1 current-domain work email signal for John Martinez. Compare company email patterns before reaching out.
Profile bio
About John Martinez
I’m an operations manager with a combined 8 years of experience managing call centers and large teams of 20+ team members. I help companies improve operational processes, best practices, and team performance. Some examples include:Developed four account and product offerings, which decreased the time to onboard new clients by 50% and improved training outcomes by delivering a standardized associate facing experience.I designed a KPI report and Salesforce dashboard which facilitated the measurement, organization, and analysis of our call center performance. This allowed our company to identify quality trends, low performers, and trouble accounts, which lead to a decrease in the number of CSO, while increasing customer satisfaction and Quality Assurance by 70%.As the operations manager, I collaborated with the Learning & Development team to put together 20+ articles into our knowledge base, which focused on a variety of SOPs that improved call center best practices and quality outcomes.I love connecting with new people, you can reach me at John.MartinezII@email.com
Current workplace
John Martinez's current company
Company context helps verify the profile and gives searchers a useful next step.
Onlinecomponents.Com
7 roles
John Martinez work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Feb 2023 - Present
Operations Manager
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends. Analyze and improve organizational process and workflow, employee and space requirements, and equipment.
Mar 2021 - Apr 2023
Team Manager
Oversee a team of 15+ direct reports to ensure they achieve operational goals. Manage, coach, and develop staff members by communicating performance expectations and providing on-going feedback regarding results in the context of expectations.
May 2017 - Mar 2021
Lead Instructor
Oversaw the development and implementation of a new training program. Identified and assessed future and current training needs. Deployed a wide variety of training methods.
Sep 2016 - Apr 2017
Operations Supervisor
Oversee a team of 15+ direct reports to ensure they achieve operational goals. Manage, coach, and develop staff members by communicating performance expectations and providing on-going feedback regarding results in the context of expectations.
Sep 2012 - Sep 2016
Call Center Representative
Help support our client's business by answering phone calls, scheduling appointments, responding to inquiries and complaints, while maintaining a high level of professionalism when representing their brand.
Sep 2011 - Sep 2012
Team & coworkers
Colleagues at Onlinecomponents.com
Other employees you can reach at onlinecomponents.com. View company contacts for 37 employees →
OC
Online Components
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
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AK
Amanda King
Colleague at Onlinecomponents.Com
Coolidge, Arizona, United States, United States
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YK
Yousef Kalbouneh
Colleague at Onlinecomponents.Com
Amman, Jordan, Jordan
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KJ
Kari Jesme
Colleague at Onlinecomponents.Com
Mesa, Arizona, United States, United States
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JZ
Jeff Zbacnik Jr
Colleague at Onlinecomponents.Com
Thief River Falls, Minnesota, United States, United States
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VZ
Victoria Zuckerman
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
View →
JB
Jennifer Benavidez
Colleague at Onlinecomponents.Com
United States, United States
View →
MB
Marcia Buxman
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
View →
BB
Bonnie Bailey
Colleague at Onlinecomponents.Com
Sun City, Arizona, United States, United States
View →
BC
Beau Cox
Colleague at Onlinecomponents.Com
United States, United States
View →
Online Components
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
View →
AK
Amanda King
Colleague at Onlinecomponents.Com
Coolidge, Arizona, United States, United States
View →
YK
Yousef Kalbouneh
Colleague at Onlinecomponents.Com
Amman, Jordan, Jordan
View →
KJ
Kari Jesme
Colleague at Onlinecomponents.Com
Mesa, Arizona, United States, United States
View →
JZ
Jeff Zbacnik Jr
Colleague at Onlinecomponents.Com
Thief River Falls, Minnesota, United States, United States
View →
VZ
Victoria Zuckerman
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
View →
JB
Jennifer Benavidez
Colleague at Onlinecomponents.Com
United States, United States
View →
MB
Marcia Buxman
Colleague at Onlinecomponents.Com
Henderson, Nevada, United States, United States
View →
BB
Bonnie Bailey
Colleague at Onlinecomponents.Com
Sun City, Arizona, United States, United States
View →
BC
Beau Cox
Colleague at Onlinecomponents.Com
United States, United States
View →
2 education records
John Martinez education
Associate'S Degree, Business Administration And Management, General
Associate Of Arts - Aa, Literature
FAQ
Frequently asked questions about John Martinez
Quick answers generated from the profile data available on this page.
What company does John Martinez work for?
John Martinez works for Onlinecomponents.com.
What is John Martinez's role at Onlinecomponents.com?
John Martinez is listed as Customer Experience Manager at Onlinecomponents.com.
What is John Martinez's email address?
AeroLeads has found 1 work email signal at @onlinecomponents.com for John Martinez at Onlinecomponents.com.
Where is John Martinez based?
John Martinez is based in Phoenix, Arizona, United States while working with Onlinecomponents.com.
What companies has John Martinez worked for?
John Martinez has worked for Onlinecomponents.Com and Nexa.
Who are John Martinez's colleagues at Onlinecomponents.com?
John Martinez's colleagues at Onlinecomponents.com include Online Components, Amanda King, Yousef Kalbouneh, Kari Jesme, and Jeff Zbacnik Jr.
How can I contact John Martinez?
You can use AeroLeads to view verified contact signals for John Martinez at Onlinecomponents.com, including work email, phone, and LinkedIn data when available.
What schools did John Martinez attend?
John Martinez holds Associate'S Degree, Business Administration And Management, General from Estrella Mountain Community College.
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