Experienced leader with a demonstrated history of working in the information technology and services industry. High-Impact Strategy / Service delivery / New business solution.Service delivery manager with expertise in delivering effective and efficient services to the customers by enabling a well-integrated environment for the operational teams that will in turn bring success to both the partners.Having enormous knowledge in service delivery and service support under ITIL framework,program and project management, with focus on continuous improvement with an idea to stabilize the environmentand provide an enhanced experience to the end customers.Gained expertise in strategy, service delivery and business solution architecture background in multi-cultural environments and leading the robotic process automation.Process wide knowledge in driving technology advancements and have a breadth of experience in offering latest technologies not limited to various ' As-A-Service'offerings,Working with peers for various activities related to Enterprise data center,Platform and application refresh and modernization as appropriate.