John Mccully Email & Phone Number

Woburn, Massachusetts, United States

Lowell, Massachusetts

Manchester Nh

Exceptional customer service in both new cars sales and new car leasing

Concord, Nh

Manage daily operations at a mid-sized standalone location. Direct Sales Managers in Hard Lines, Apparel, Front End Operations, and Lodge at a 60,000-sq.-ft. location with 65 associates and $16 million in annual sales. Provide oversight across Men’s, Women’s, Children’s, Golf, Fitness, Shoes, Lodge, Outdoor, Accessories, and Electronics divisions. Oversee shipping and receiving, inventory management, and tagging for multi-million dollar in in-stock inventory, completing 3 inventory turns per… Show more Manage daily operations at a mid-sized standalone location. Direct Sales Managers in Hard Lines, Apparel, Front End Operations, and Lodge at a 60,000-sq.-ft. location with 65 associates and $16 million in annual sales. Provide oversight across Men’s, Women’s, Children’s, Golf, Fitness, Shoes, Lodge, Outdoor, Accessories, and Electronics divisions. Oversee shipping and receiving, inventory management, and tagging for multi-million dollar in in-stock inventory, completing 3 inventory turns per year. Promote over 50,000 stock and on-line SKU items. Advise corporate buying team on local demographics, sizing, and purchasing trends. Achieved 75%+ of management goals based on sales, budget performance, and internal processes (vs. average of 50-60%). Facilitated store ranking in the Top 25-50% at the district, region, and national level (out of 610 locations). Dramatically cut shrink levels and expanded store sales by 25%. Ranked Top 10 in the country in multiple product groups. Attained #1 national ranking in boat sales. Won national sales contest, selling out 300+ boats in 3 categories within a week.Increased annual Lodge Department sales by 85%. Facilitated substantial increase in Golf sales. Achieved 50-55% customer conversion rate. Improved customer satisfaction score from 75% to 81%. Maintained excellent staff retention levels with 0% turnover for any employee within 90 days of hire / probation period. Show less

Greater Boston Area

Directed daily operations including Sales, Credit, Customer Service, Retention, Human Resources, P & L, and Expense Management at a 65,000-sq.-ft. store with 200 associates and $22 million in annual sales. Facilitated a substantial revenue increase. Trained staff in effective interaction, rapport, communication, and problem resolution with customers to boost sales. Awarded for store ranking 3rd in the company in customer service and satisfaction. Oversaw inventory shortages, unit system… Show more Directed daily operations including Sales, Credit, Customer Service, Retention, Human Resources, P & L, and Expense Management at a 65,000-sq.-ft. store with 200 associates and $22 million in annual sales. Facilitated a substantial revenue increase. Trained staff in effective interaction, rapport, communication, and problem resolution with customers to boost sales. Awarded for store ranking 3rd in the company in customer service and satisfaction. Oversaw inventory shortages, unit system accuracy, price changes, call backs, and loss prevention. Made major inroads in reducing shrink. Effectively trained and developed staff, with 3 employees promoted to Store Managers. Exceeded average store goal attainment rate by 10-15 points. Show less

Greater Boston Area

Functioned as an Assistant Store Manager at different times in Logistics, Hard Lines, Soft Lines, and Guest Services at an 80,000-sq.-ft. location with 250 associates and $55 million in annual sales. Oversaw a front-end team of 65 cashiers, customer service staff, floor sales associates, and food preparation team. Maximized sales margins, limited payroll, regulated budgets, coordinated markdowns, and ensured pricing accuracy. Managed floor layout, store resets and retrofits, displays, signage… Show more Functioned as an Assistant Store Manager at different times in Logistics, Hard Lines, Soft Lines, and Guest Services at an 80,000-sq.-ft. location with 250 associates and $55 million in annual sales. Oversaw a front-end team of 65 cashiers, customer service staff, floor sales associates, and food preparation team. Maximized sales margins, limited payroll, regulated budgets, coordinated markdowns, and ensured pricing accuracy. Managed floor layout, store resets and retrofits, displays, signage, merchandising, special promotions, and clearance items. Maintained accountability for stockroom operations, inventory management, shipping and receiving, and ETL replenishment. Participated in 30+ grand openings during New England regional launch. Set up Soft Lines, Jewelry, and Footwear departments. Trained all new executive and management hires in the region. Posted high rankings for in-stock levels, pull times, and distribution across many product categories. Achieved sales and performance goals and objectives 80%+ of the time (vs. company average of 50-55%). Show less

Greater Boston Area

Managed 18 employees and coordinated daily merchandising, stock replenishment, price changes, returns, and floor moves at an 180,000-sq.-ft. location with 180 employees and $31 million in annual sales. Oversaw quarterly inventory, ensuring quality and accuracy of results.

Greater Boston Area

Directed daily operations at 14 stores in New England for a private label clothing chain originally known as Gentleman's Wear-House. Contributed to site selection, planning, and construction of 10 new locations including the largest store in the 37-store chain.