As a business graduate from Galway-Mayo Institute of Technology (GMIT), I possess a keen interest in banking, finance, customer service, administration, sales, and HR. My proficiency in these areas has been honed through academic projects, internships, and work experiences.Recently relocating to Melbourne, Australia, I sought out new opportunities, and in my most recent role, I served as a Customer Service Consultant for Medibank Private, a leading health insurance provider. In this position, I adeptly managed customer accounts, oversaw premium payments, and ensured that our members were matched with products suited to their health needs. Handling inquiries from dissatisfied clients, I consistently pursued successful resolutions to their satisfaction. Collaborating within a team, I consistently met and exceeded KPIs and goals, fully realizing my potential.