John Mcmillan Email & Phone Number

Birmingham, Alabama Area

Maintaining the needs of a corporate office of approximately 80 employees. Assist the human resources department with various projects.

Maintain the relationships with approximately fifty criminal researchers across the country. Responsible for ensuring the timeliness and accuracy of the criminal reports they provide through report review and testing. Also responsible for keeping the expenses related to criminal searches as low as possible by searching for new vendors and negotiating pricing with existing vendors. Conduct in-house criminal background checks and conduct quality assurance on reports being sent to clients.

Supervision of up to eight researchers in all areas of employment and tenant screening. Services offered included criminal history searches, credit reports, motor vehicle reports, employment verifications, education verifications and sex offender registry checks. Communicated with researchers all over the country to determine quality of information and cost. Handled employee relations effectively and maintained an efficient and harmonious office. Handled all employee evaluations and… Show more Supervision of up to eight researchers in all areas of employment and tenant screening. Services offered included criminal history searches, credit reports, motor vehicle reports, employment verifications, education verifications and sex offender registry checks. Communicated with researchers all over the country to determine quality of information and cost. Handled employee relations effectively and maintained an efficient and harmonious office. Handled all employee evaluations and determine compensation adjustments. Significantly improved efficiency by choosing and implementing a new data management system. Analyzed the cost of information and employee compensation to ensure a quality product while keeping expenses as low as possible. This position ended due to a buyout by a nationwide background screening company. Show less

Managed a staff of researchers in the day to day operation of researching background information and compiling consumer reports for pre-employment and tenant screening purposes under the laws and guidelines of the Federal Fair Credit Reporting Act. The investigative services included criminal history checks, credit reports, employment verifications, education verifications and motor vehicle reports. Maintained a database of external researchers, minimized cost and ensured accuracy of… Show more Managed a staff of researchers in the day to day operation of researching background information and compiling consumer reports for pre-employment and tenant screening purposes under the laws and guidelines of the Federal Fair Credit Reporting Act. The investigative services included criminal history checks, credit reports, employment verifications, education verifications and motor vehicle reports. Maintained a database of external researchers, minimized cost and ensured accuracy of information provided. Handled human resources issues for the research staff, including, performance reviews, maintaining employee files, and employee counseling and discipline. Compiled and ensured the accuracy of monthly billing for over one hundred clients. Show less

Led and managed operations associates in all aspects of Branch Operations to increase business and enhance customer and employee relationships. Independently planned, coordinated and managed daily office operations, including applicant interview process, training, order filling and administrative. Planned and coordinated all field employee recruitment efforts, including advertising, job fairs, referrals, personal visits. Trained, led and managed Personnel Coordinator. Independently… Show more Led and managed operations associates in all aspects of Branch Operations to increase business and enhance customer and employee relationships. Independently planned, coordinated and managed daily office operations, including applicant interview process, training, order filling and administrative. Planned and coordinated all field employee recruitment efforts, including advertising, job fairs, referrals, personal visits. Trained, led and managed Personnel Coordinator. Independently formulated pricing strategies to increase gross margin, enabled through exceptional customer service to clients and employees. Responsible for timely and accurate completion of weekly payroll and resolution of any related problems. Mediated, counseled and facilitated in managing disputes between employees and client supervisors regarding pay, job satisfaction, performance and attitude. Maintained disability, workers' compensation and unemployment claim logs. Supervised development and distribution of employee newsletter and employee of the month program. Show less

Processed and verified high volumes of invoices to ensure prompt and correct payment to vendors as well as researching possible incorrectly billed invoices and resolving these situations through communication with outside vendors and company management.

Ba, English

Activities and Societies: Sigma Tau Delta English Honorary

Bachelor'S Degreereceived Ba, English