John Messner Email & Phone Number

Greater Pittsburgh Area

As a sales engineer, my responsibilities include, but are not limited to: Identifying current and future customer needs by establishing a working relationship with potential and actual customers and other persons in a position to understand service requirements. Providing product, service, technical and engineering information by answering questions and requests. Identifying potential customer needs; planning and executing calls with my Account Manager. Determine potential benefits and gain customer acceptance by explaining or demonstrating product features and differentiation. Submitting engineering changes when necessary. Preparing customer's staff by providing technical information and training.

Greater Pittsburgh Area

At Symbol Technologies (later Motorola Solutions, then Zebra Technologies), I was responsible for day to day support of all products in our portfolio including handheld computers, wearable computers, desktop scanners, barcode scanners, RFID readers and Wireless Networking (WiFi). I was also responsible for integration of our products with third party hardware and network equipment.

Cleveland/Akron, Ohio Area

At Bell Atlantic Business System Services (later Decision One), I was a deskside support engineer. My day to day responsibilities included installation, maintenance and troubleshooting of all Desktop and Laptop PCs, printers and other peripherals, data center blade servers and network monitoring/troubleshooting.