John Meyer Email & Phone Number

Elmhurst, Illinois

• Optimized system-wide processes including investigating areas of highest opportunity, querying and analyzing data, testing proposed solutions on historical data, and implementing new solutions to improve system-wide quality• Selected and lead enterprise SCAC (Standard Carrier Alpha Code) team. The team is responsible for specifying payables received from over 40 clients to thousands of freight carriers.• Recognized by one of our largest customers for redesigning their general ledger coding to drastically improve accuracy and comprehensiveness

Elmhurst, Illinois

• Analyzed our largest accounts to find opportunities for improvement in general ledger coding process, duplicate protection process, and client resolution process• Developed IT specifications for business rules including data fields and accompanying processes• Tested all new logical specifications and functionality of client facing tools before moving into production• Primary point of contact for largest clients including end to end client satisfaction• Reduced internal exceptions and improved client resolutions for the company's third largest client by • Built company-wide process to automate duplicate bill monitoring• Lead enterprise manual resolution team including training, quality control, and performance.

• Analyze small accounts to ensure they are paying freight carriers correct amounts including carrier fees, taxes & duties, storage, intermodal shipments, etc.• Ensure customer rates and calculations reflect current contract terms and specifications• Review audits to identify difference in rate calculations between freight carrier invoices and TranzAct rating engine• Work with customers on client resolution process• Lead India based manual audit team including training, development, and performance management• Improved manual audit accuracy by reducing number of client resolution items while working with client to set up appropriate client controls, reduced internal exceptions by improving data standards, defining new logic for rating engine, and implementing/testing new audit rules with IT.

Brookfield, Il

Bachelor'S Degree, Mathematics (Applied Track)

Graduated August 2016 with a bachelor's degree in mathematics (applied track)

Education record