John Daniel Email and Phone Number
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Client-relations focused professional with 8+ years of experience excelling in client engagement and strategic sales. Demonstrated expertise in communication, networking, and customer service leading to substantial growth in client acquisition and retention. Proven ability to enhance operational efficiency and customer satisfaction through teamwork and innovative problem-solving.
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Coe Specialist Ii Uber Eats Advanced SupportUberChicago, Il, Us -
Junior Sales RepresentativeGroupon Aug 2024 - Sep 2024Chicago, Illinois, United States -
Client Services SupervisorWag Hotels May 2024 - Jul 2024Chicago, Illinois, United StatesAcquire and convert new clients through community outreach programs, walk-in tours, and online inquiries through strategic sales approach.Development long term relationships through exceptional interpersonal communication, acting as the point of contact for all client inquiries/issues and addressing in a timely manner to ensure complete satisfaction and drive long-term retention.Utilize Zoho Analytics reporting to analyze the sales process, track new client conversion, and Winning Back lapsed clients to identify and address key opportunities for improvement.Created action plans to address gaps in procedures and optimize the entire customer experience process. -
General ManagerWag Hotels Dec 2023 - May 2024Chicago, Illinois, United StatesManage labor and costs to meet P&L needs, consistently stayed under labor budget and identified key opportunities to reduce operational costs resulting in reduction of cost of sales as a percent of revenue from 3.1% to 1.5% compared to previous year.Directed a complete overhaul for training and expectations for handling client concerns and standardized the entire customer experience, leading to an increase in Google rating from 4.1 to 4.5 and 50 new reviews averaging 4.9 stars.Increased the average amount paid per day per guest by 20% and amount paid per night per guest by 4% in my first month compared to the previous year.Reduced the amount returned/refunded to resolve negative experiences by 18% PYO while increasing our overall customer satisfaction rating in the same period.
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Guest Services LeadWag Hotels Jun 2022 - Dec 2023Chicago, Illinois, United States• Check in with management team daily, communicate guest, employee, and client concerns as they arise, coordinate meeting agendas, and attend all departmental meetings. Effectively communicate with employees and clients. • Recognize and anticipate guest health and behavior concerns. Evaluate guest health and behavior, make decisions regarding needs for grooming/bathing, room and amenity changes, specialized care, and vet care. Complete audits and reports of any abnormalities regarding guest health and condition while in our care.• Resolve client issues by showing genuine concern and empathy for the guest and their pet. Problem solving to generate personal, retention-focused solutions to ensure complete customer satisfaction.
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Software Engineer InternPriseworks Corporation Nov 2019 - Feb 2020• Migrating desktop public defender billing application into a web-based application using Django web-framework.• Migrating MySQL database to PostgreSQL data server for more secure data transmission. • Creating a project overview/procedural plan for the execution throughout the design and implementation processes for timely deployment. -
Customer Supply Chain AnalystBosch Sep 2019 - Nov 2019Broadview, Il -
Health Information Technology InternZepf Center Mar 2019 - Aug 2019Toledo, OhioAssisted the Health Information Manager and Lead Data Analyst in planning and execution of massive data migration project involving the transfer of EHR Systems (NextGen EHR to SmartCare EHR).Wrote custom procedures and views in SQL in an SSMS environment for data modeling in PowerBI.Establishing relational logic between the old and new system for accurate data converging for executive reporting.Created custom ad-hoc SQL queries to extract executive reporting datasets (KPIs, charges, demographics, clinician caseload, etc.)Utilized SQL Server Reporting Services (SSRS) for custom end-user input form development.Developed various programs in Java as well as Powershell as needed to maximize efficiency in workflow, including batch file scripting to process all historical patient records with strict accuracy and a small text file reader to automate the process of reading through over 300 SQL scripts and identify the most frequently used table and column references to better identify the key data sets with the most dependencies and prioritize those data sets when creating a separate linked database for executive reporting.Complied with HIPAA regulations regarding patient data; Maintained safe practices to prevent data leakage and ensure proper patient data confidentiality. -
Content ManagerStrategically Digital, Llc May 2018 - Jan 2019• Editing and maintaining newsletters and web pages for restaurants, non-profit organizations, magazine editorials and other clients based in Toledo, Chicago, and Milwaukee• Maintaining communication with clients to accommodate and ensure absolutesatisfaction at every stage of development• Maintaining retailer inventory database• Tools/Software Used: Joomla, WordPress, MailChimp, HTML, CSS, Excel -
Operations SupervisorRubio Arts Corporation Feb 2016 - Apr 2017Orlando, FloridaHandling money of up to 6 vendors at a time, keeping track of inventory, balloon production, sales and commission reporting and coordinating break schedules.Working independently at peripheral locations performing all duties including inventory production, cash sales, and revenue/sales report generation.Used experience with excel to create a new relational database to digitally record all sales, inventory, commissions, and every other aspect of the operation to increase reliability and efficiency of 1.5M annual merchandise operation in the world's busiest theme park, Walt Disney World (Magic Kingdom, Disney Springs, Hollywood Studios)Top producer in sales daily, breaking 2 company records within my first 4 months by selling the most units in a single day at 515 units (generating over $6k in revenue) and highest single day sales revenue for our Hollywood Studios location (over $2.1k in sales). Achieved over $450k in individual accumulated sales by month 9.Recipient of 2 4-Key Cards from park executives for Exceptional Guest Experience, one of the highest honors achievable as a cast member.
John Daniel Skills
John Daniel Education Details
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Health Sciences -
Kinesiology And Exercise Science -
St. Francis De SalesHigh School Diploma
Frequently Asked Questions about John Daniel
What company does John Daniel work for?
John Daniel works for Uber
What is John Daniel's role at the current company?
John Daniel's current role is COE Specialist II Uber Eats Advanced Support.
What is John Daniel's email address?
John Daniel's email address is jo****@****tal.com
What is John Daniel's direct phone number?
John Daniel's direct phone number is +141926*****
What schools did John Daniel attend?
John Daniel attended The University Of Toledo, The Ohio State University, University Of Toledo, St. Francis De Sales.
What skills is John Daniel known for?
John Daniel has skills like Spanish Language, Microsoft Excel, Social Media, Powerpoint, Customer Service, Leadership, Microsoft Word, Public Speaking, Marketing, Teamwork, Sales, Spanish.
Who are John Daniel's colleagues?
John Daniel's colleagues are Dustin Manning, Luis Garcia, Jitendra Kumar, Vivian Weston, Baye Diassé, Cameron Andrees, Raul Alberto Villalta Cantor.
Not the John Daniel you were looking for?
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John Daniel
Greater St. Louis3gmail.com, mrelmer.com, gridlogix.com3 +131484XXXXX
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3bestbuy.com, bestbuy.com, walgreensbootsalliance.com -
John Daniel
React Developer At Donato Technologies, Inc. University Of The Cumberlands, Kentucky | Ex - Mindtree | React Js | Node Js | Express Js | Mern | Javascript | Web DeveloperDallas, Tx -
John Daniel
Memphis, Tn6harvard.edu, firsthorizon.com, centroinc.com, bestdist.com, ftb.com, bestdistributing.com -
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