John Michael "Mike" Jones Email and Phone Number

US Strategy, Insights, Transformation, & Operations (SITO) above-brand, marketing consent language project across all GSK US Brands/BUs.

US Anti-Infective & Respiratory (AIR) brand marketing support for DTC, HCP, and Omnichannel sub-teams including: Content Briefs, Agency/Vendor Management, Copy Review & Approval, Banners, Email, Websites, Communications, Field Sales Support, and Strategic & Operational Planning.

Biopharma asset naming and branding services including nonproprietary (INN/USAN), proprietary (brands, logos), classes, clinical trials, biological suffixes, and corporate identities for clients across the US Southeast.

Established and led promotional governance for US Pharmaceuticals Digital Marketing across Rx and vaccine brands, ensuring FDA/OPDP compliant promotion with zero enforcement actions, via the creation and maintenance of written standards for marketing, legal, regulatory, and agency stakeholders and the expedited vetting of new or evolved digital channels and tactics, that elevated the contribution of digital promotion to 20% of total sales revenue. Managed US Pharma Marketing Learning &… Show more Established and led promotional governance for US Pharmaceuticals Digital Marketing across Rx and vaccine brands, ensuring FDA/OPDP compliant promotion with zero enforcement actions, via the creation and maintenance of written standards for marketing, legal, regulatory, and agency stakeholders and the expedited vetting of new or evolved digital channels and tactics, that elevated the contribution of digital promotion to 20% of total sales revenue. Managed US Pharma Marketing Learning & Development platform, vendor, contract, content, communications, user assistance, improvements, and reporting. Show less

Led contact center daily operations for US Pharmaceuticals 85 agent, 2K contacts/day team including workload forecasting, agent scheduling, skills-based routing, technology troubleshooting, escalations handling, and process improvements, to achieve and maintain a 70+% daily Service Factor.

Piloted inside sales promotion of Rx pharmaceuticals to prescribers across all US time zones via the online virtual iPhysician Network, yielding a 300+% ROI. DTC and HCP Product Support role in parallel, and later a Field Sales Support role following the pilot conclusion. Brands sold: Paxil, Avandia, Avandaryl, Avandamet, Augmentin, Avodart.

Field sales of Rx pharmaceuticals to prescribers and hospitals for the Dermatology, Gastroenterology, Anti-Infective, Respiratory, and Neurology business units, with achievement of Annual Top District Sales Rep and Quarterly Top Regional Sales Rep. Brands sold: Aclovate, Cutivate, Temovate, Oxistat, Emgel, TRUE Test, Zantac, Ceftin, Beconase, Beclovent, Flovent, Serevent, Advair, Imitrex, Amerge, Wellbutrn, Zyban, Lamictal, Lotronex, Raxar.

Field Sales of Nunc, Lux, LabTek brand laboratory specialty consumables for academia, government, and industry, with achievement of Top National Sales Rep, as later acquired by Nalge and Thermo Fisher Scientific.

Field Sales of Praxis Biologics HibTITER brand pediatric vaccine to physicians and clinics, as later acquired by Lederle, Wyeth, and Pfizer.

Clinical cytogenetics for the Human Genetics Department.

Clinical cytogenetics and blood chemistry for the Pediatrics Department.