Director Of Change Management
Current➛ Led end users at Minnesota State’s 33 colleges and universities through 10-year process of adopting Workday (a cloud-based Enterprise Resource Planning system) as part of a new technology landscape to dramatically improve student experience and outcomes (Workday for HR/Finance went live July 1, 2024)➛ Worked with campus presidents and c-suite leaders on alignment with goals, objectives, and key messages shared with systemwide stakeholders➛ Partnered with implementation consultants (Deloitte) to build and execute strategy and plan to help end users adopt Workday and associated streamlined business processes➛ Led marketing/communications team in identifying target audiences, developing key messages, identifying communication vehicles, and measuring effectiveness of communications➛ Led end-user training team in analyzing training needs of stakeholders and designing, developing, implementing a Workday training curriculum ➛ Led change readiness team to build strong partnerships with campus teams responsible for ensuring that local stakeholders successfully and seamlessly move to the new technology landscape ➛ Built the organizational change management team to sustain Workday after go-live July 1, 2024, and into the implementation of the Workday student platform to be completed in coming years