I have long been a passionate advocate of craft beer, cider, fine wines, and quality spirits as well as the industry around them. Over the past several years I have worked to build my experience and knowledge of these products in hopes of joining the exciting and inspiring community of professionals around them.I started working in the retail section of this industry while living in Orlando, and quickly learned that the relationships you forge and the knowledge and helpfulness you exhibit have a profound impact on the success you have promoting a product. Customers and coworkers alike sought me out, not just because of my knowledge but because of my ability to generate interest and excitement about the available products. I did this by combining an attentive and engaging communication style with a genuine passion for and knowledge of the beer, cider, spirits, and wine I sold. I continued to expand and develop my customer service and communication skills to the unique demands of on-premise work as a bartender at the Thirsty Monk in Asheville, NC. Whether knowing the preferences and tastes of cherished bar regulars, exploring the vast tap and bottle list with guests who had never tried craft beer, or providing service and guidance to all guests in between, I approached every interaction with enthusiasm and amicability. I have continued to develop my knowledge and expertise through on the job interactions with coworkers, distributors, and brewery reps, as well as through independent study in the Cicerone program and its associated curriculum and the Gallo Wine Academy. I earned my level one certification with Cicerone and have worked diligently toward their level two certification. I believe that the skills and knowledge I have developed both within and outside of the workplace combined with my excitement and passion for the wonderful beverages this industry produces will be a considerable benefit to any company I work for.
Thirsty Monk, Inc
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Bartender/Draft Maintenance AssistantThirsty Monk, Inc May 2016 - PresentAsheville, NcProvided engaging and friendly service for all pub guests and coworkersAssisted pub guests in navigating our 32 beer tap list and food menuOrganized beer cooler and lined up new kegsMaintained a clean work environmentEnsured all glassware was "beer clean" and on handKept bar signage accurate and up to dateHelped our Draft Maintenance Supervisor flush, clean, and change our draft linesContinued my education on craft beers and ciders to ensure the highest level of service
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Store AssociateAsheville Abc Board Aug 2015 - Jun 2016Asheville, North Carolina AreaMaintained store appearance and assisted guest inquires Operated point of sale software and kept an accurate cash countFilled and fronted product shelves and displays
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Assistant Store Manager/Beer ConsultantAbc Fine Wine & Spirits Mar 2012 - Aug 2015Orlando, Florida AreaSupervised staff in daily business activitiesAssigned weekly shifts, resolved schedule conflicts, and approved vacation requestsOversaw the craft beer section’s format and promotional displaysWorked with distributor reps to maintain stock levels and order new productsPromoted new and incoming beer with an ABC Twitter accountUsed beer and wine knowledge to assist guests trying to find their ideal product
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Assistant AdministratorMaitland Civic Center Jun 2010 - Oct 2011Maitland, FlShowed rental areas to guests and detailed the Center’s amenities on a walking tourOversaw building activities for all evening and weekend activitiesProcessed payments, balanced spreadsheets, and carried out various other office duties
John Milford Education Details
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3.0
Frequently Asked Questions about John Milford
What company does John Milford work for?
John Milford works for Thirsty Monk, Inc
What is John Milford's role at the current company?
John Milford's current role is Bartender/Draft Maintenance Assistant at Thirsty Monk, Inc.
What schools did John Milford attend?
John Milford attended Rollins College.
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