John Mitchell Email & Phone Number

Thorofare, Nj

Act as primary resource to customer/sales, design, scheduling, production, accounting, fulfillment, quality and plant management. Coordinate production requirements, inbound product, shipping, and inventory management; drive pre-production meetings. Develop and manage time lines for order/project execution by acting as filter of information and facilitator of communication flow between departments in the facility and external parties. Setup new items and bill of materials, place and track orders through multiple systems.Responsibilities also includes outside purchases, disputes, estimating and customer quotes.

 Measure key performance indicators to insure they are in line with service level agreement. Verify project pricing is in compliance with statement of work. Coordinate CD manufacturing process from end to end, troubleshoot any issues. Liaison between manufacturing plant and customers.

Assign sales orders to distribution centers to minimize cost and maximize output. Forecast and regulate inventory levels, coordinate expected receipts with manufacturing plant. Retrieve and format data using canned or ad hoc reports as requested by executives or customers.

Analyze and report status of all DVD sales orders to customers and executives. Provide communication between customers and distribution centers.Expedite shipments to meet customer requirements.

Process order modifications via fax, phone, or email. Coordinate return of damaged or refused product and issue credit. Create procedure manuals and train new employees.

Provided excellent customer service and ensured customer satisfaction. Forecasted sales and scheduled staff accordingly. Trained restaurant staff.

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General