John Moore Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

∙ Manage Field service department and service schedule for multiple technicians∙ Perform on-site and remote repair/service of semiconductor processing equipment∙ Create and execute installations/training plans for customers ∙ Manage travel and scheduling with customers ∙ Write technical documentation on procedures and operations∙ Use internal CRM to create, design, and schedule email reminders to targeted user groups∙ Maintain and edit website as needed∙ Write scripts to test new components

Greater Chicago Area

∙ Perform on-site and remote repair/service of semiductor processing equipment∙ Create and execute installations/training plans for customers ∙ Manage travel and scheduling with customers ∙ Write technical documentation on procedures and operations∙ Use internal CRM to create, design, and schedule email reminders to targetted user groups∙ Maintain and edit website as needed∙ Write scripts to stress test new components

Greater Chicago Area

∙ Cleaned, sorted, and verified that data fields were accurate for the use of internal and external systems∙ Reached out to facilities, warehouses, and companies to complete data sets ∙ Organized customer data into hierarchies for better organization∙ Moved fast and adapted to any new issues that arose ∙ Represented Uber Freight and taught customers how to navigate the software.

East Peoria, Illinois

∙ Manned the department phone, answered any questions, and directed calls∙ Filed paperwork from students and professors∙ Kept records (Office hours, emails, class schedules, etc.) of all professors ∙ Bought supplies for the department∙ Talked to students to help schedule appointments with advisors∙ Troubleshot any problems that had arisen in the office

Bachelor Of Applied Science (B.A.Sc.), Information Technology

Specializing in Web Design and Development

Associate Of Science (A.S.), Computer Science, 3.51

Activities and Societies: Phi Beta Lambda, Student Worker for Social Science Department